So I’m watching SportsCenter and analyst Michael Irvin, former Cowboys wide receiver, is talking about Cowboys coach Bill Parcells and Wide Receiver / Attention Hound Terrell Owens.
I never expect any profound wisdom out of Irvin, so I was surprised when he says the following about how Parcells is handling T.O.:
That completely reminded me of W. Edwards Deming and his leadership philosophy. Deming said:
“A manager of people needs to understand that all people are different.”
What I always took away from Deming was that a manager needs to understand basic human psychology, that different people are motivated by different things (such as pride, money, accomplishment, fear of failure, etc.). A good manager doesn’t treat everyone the same (say, through the same extrinsic motivations or compensation plans). A good manager (or, a great leader) tries to understands what intrinsicly motivates each of his people and manages accordingly.
Is Irvin a student of Deming? Most likely, not. Do they both share the same “common sense?” Maybe.
Please check out my main blog page at www.leanblog.org
The RSS feed content you are reading is copyrighted by the author, Mark Graban.
, , , on the author’s copyright.
Thanks for reading! I’d love to hear your thoughts. Please scroll down to post a comment. Click here to be notified about posts via email. Learn more about Mark Graban’s speaking, writing, and consulting.