I received a copy of this DVD through work and just watched it this afternoon. I plan on using it next week to kick off a lean project at a hospital laboratory. I like how the DVD isn’t set in a factory, something that will be very helpful for introducing lean concepts to a healthcare audience.
The video shows a “current state” process for making toast, and then walks through an examination of the Seven Types of Waste in context of that current state. There is a point to pause the DVD for a group exercise in brainstorming ways to reduce waste. The next segment shows Bruce Hamilton’s streamlined toastmaking process. Bruce then talks about the idea of “practical kaizen.”
The DVD is a bit pricey ($99 or $90 for SME members) for a 30-minute video, but I’m sure you can get more than $99 in value by rallying your workplace around reducing waste.
The production values might remind you more of a Cable Public Access show more so than a Hollywood documentary, but having a super-slick production might have falled into the category of Waste of Overprocessing?? The DVD is pretty effective, as is.
Need Coffee to go with your Toast? Here is my “kitchen kaizen” post on streamlining my coffee making. Want some oatmeal?
About LeanBlog.org: Mark Graban is a consultant, author, and speaker in the “lean healthcare” methodology. Mark is author of the Shingo Award-winning books Lean Hospitals and Healthcare Kaizen, as well as The Executive Guide to Healthcare Kaizen. Mark is also the VP of Customer Success for the technology company KaiNexus. He lives in San Antonio, Texas.