Bad Visual Controls Example: Drug Store
So, I walked back there…. body wash. No razors.
Asking a clerk for razors, I was pointed to an aisle in the middle of the store.
Why not make the “visual controls” accurate? Did they decide to move razors, but ignored the sign? Do you have out-of-date visual controls in your factory? This was a minor example, but it seems to fall into that “don’t waste my time” complaint in the book Lean Solutions.