Mark Graban's leanblog.org - Lean Healthcare, Lean Hospitals, Healthcare Kaizen, Lean Thinking, Lean Manufacturing, Toyota Production System

Mere Mortal Managers

TPS – Lean Manufacturing and Process Improvements: Lean Articles

An intriguing set of articles about being effective lean leaders, especially when you've been managing for years in a non-lean system. The article starts with the blunt assessment: “Whatever your company looks like right now it is very likely your fault.”

Another line says: “If you have bullied your staff into obedience you are in trouble. Lean empowers people and with management's blessing, enables them to do what needs doing.”

When I was at GM, our Plant Superintendent (at an Engine plant) said (I remember this vividly): “You need to beat down, beat down, beat down on people until they do exactly what they are told.”

Needless to say, that set up the new NUMMI-trained Plant Manager for quite a challenge. I still don't understand why the new PM let that “concrete head” stay around. Anyway, check out the article and chime in with your comments if you like.

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Mark Graban's passion is creating a better, safer, more cost effective healthcare system for patients and better workplaces for all. Mark is a consultant, author, and speaker in the "Lean healthcare" methodology. He is author of the Shingo Award-winning books Lean Hospitals and Healthcare Kaizen, as well as The Executive Guide to Healthcare Kaizen. His most recent project is an book titled Practicing Lean that benefits the Louise H. Batz Patient Safety Foundation, where Mark is a board member. Mark is also the VP of Improvement & Innovation Services for the technology company KaiNexus.

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