Mere Mortal Managers
An intriguing set of articles about being effective lean leaders, especially when you've been managing for years in a non-lean system. The article starts with the blunt assessment: “Whatever your company looks like right now it is very likely your fault.”
Another line says: “If you have bullied your staff into obedience you are in trouble. Lean empowers people and with management's blessing, enables them to do what needs doing.”
When I was at GM, our Plant Superintendent (at an Engine plant) said (I remember this vividly): “You need to beat down, beat down, beat down on people until they do exactly what they are told.”
Needless to say, that set up the new NUMMI-trained Plant Manager for quite a challenge. I still don't understand why the new PM let that “concrete head” stay around. Anyway, check out the article and chime in with your comments if you like.