Tag: Patient Safety

One Doctor’s Troubling Experiences in the Emergency Department [Covid-19]

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I had a phone conversation yesterday with an emergency medicine physician after her shift at an unnamed hospital in an undisclosed state. She had a...

For Covid-19 Preparedness, Hospitals Need More Than Written Protocols

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I've been thinking a lot about hospitals and how they're preparing for the expected tsunami of Covid-19 patients who will need ICU beds and...

Podcast #360 — @LeahBinder of @LeapfrogGroup on Coronavirus Prep & #PatientSafety...

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Returning for Episode #360 of the podcast is Leah Binder, the president and CEO of Leapfrog Group. We last talked four years ago in...

What Didn’t Happen After This Preventable (and Potentially-Fatal) Medication Error

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Here is a story that was sent to me by a blog reader, who needs to remain anonymous. I know the blog reader fairly...

Can Questions About Patient Safety Feel Psychologically Unsafe?

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I think that working to reduce patient harm (to improve patient safety) is one of the most important (and most noble) applications of Lean. Daily...

From Silence to Safety: How Japanese Hospitals Learn from Toyota to...

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tl;dr summary: Two Japanese hospitals have improved patient safety by combining Toyota's problem-solving methods with a culture of psychological safety. By making it safe...

When Doctors and Nurses are Afraid to Speak Up About ...

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The theme for the next couple of days on the blog is patient safety and the idea of "psychological safety" for employees or physicians...

Operational Excellence Mixtape: January 17, 2020

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Healthcare - Creating Value for Patients Sometimes you just need to get a team together and improve.  Here's a good example of use of A3 thinking to...

It’s Hard to Ask Leaders to Change the System in Which...

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The other day, I stumbled across an old article that I remember, as it was published in the Wall Street Journal in 2004. The...

Kim Hollon on the CEO’s Role in Lean Leadership, Patient Safety,...

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Joining me for episode #354 of the podcast is Kim Hollon, the CEO and President of Signature Healthcare, based in Brockton, Massachusetts. I first met...

A Hospital CEO’s Humble Reflections on His Role in Lean and...

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Kim Hollon is CEO and President at Signature Healthcare. I don't know him well, but I've heard a lot of great things about him...

Operational Excellence Mixtape: December 6, 2019

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Healthcare - Creating Value for Patients Does Lean "work" in hospitals in the US?  Sort of, according to the Journal of Healthcare Management.  There is evidence...
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