Tag: Leadership

Start Every Hospital Meeting w/ 5 Minutes on Employee and Patient...

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Recently, I posted a video of a "daily huddle" meeting at Everett Clinic (not exactly the type of huddle pictured at left). Yesterday, in...

Labor Day – Our Obligation for Worker Safety

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Today is a federal holiday in the United States, Labor Day. I know that's obvious to the 70% of you reading from the U.S.,...

My Interview with Justin Holland, of GE Healthcare

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Today's post is an interview I conducted via email with Justin Holland, Managing Principal of GE Healthcare Americas. Before joining GE, he was most...

Interview with Paul O’Neill; The Right Goals in Healthcare

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Many of you may know of Paul O'Neill for the dramatic employee safety improvements at aluminum maker Alcoa and you may know of him...

Mental Models: Standardized Work and Performance Measures

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A few thoughts while waiting for a Sunday flight... at least it's a Sunday flight towards home. One reason traditional organizations (and traditional leaders) struggle...

Top 10 Signs You’re In a Fear-Based Workplace

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Dr. W. Edwards Deming always said we need to drive out fear from organizations, as point 8 of the 14 Points said: "Drive out fear,...

Interview with Bob Sutton, PhD on His Book ‘Good Boss, Bad...

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Episode #97 is a discussion with Bob Sutton, a Stanford University Professor of Management Science and Engineering and the best-selling author of The No...

Daily Huddle Best Practices: Video Insights from Everett Clinic

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A key cultural aspect of Lean is the "daily huddle." Sure, this practice isn't exclusive to Lean, but it fits with the core concepts...

Another Hospital CEO Talks Lean Culture

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Here's a great article with a number of quotes from William Considine, the CEO of Akron Children's Hospital in Ohio. The article, from the...

Is This Woman Set Up to Fail?

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There are lots of places online where people can ask questions about Lean, such as the LEI forums and numerous LinkedIn groups. I saw...

Podcast #94 – Bob Miller on Dr. Stephen Covey and the...

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Listen: Episode #94 of the LeanBlog Podcast is here and our guest is Robert Miller, Executive Director of the  Shingo Prize for Operational Excellence....

A First-Person Lean Leadership Story from John Toussaint, MD

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I've had the pleasure to work with Dr. John Toussaint, CEO of the ThedaCare Center for Healthcare Value, over the past year.  John's...
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