Tag: Kaizen

Today is an exciting day for me, as I'll get to meet a famed Kaizen guru  - Masaaki Imai. We are in Seattle for...

Following up on my notes from Day 1, here are some notes and key points from Day 2 of the Lean Healthcare Transformation Summit....

Here are some notes and key points from Day 1 of the Lean Healthcare Transformation Summit. There are over 500 people here from North...

Virginia Mason Medical Center, a world-renowned leader in the application of Lean principles in healthcare, has a new blog: Virginia Mason Blog. They name...

After the date had been previously pushed back to July 27, due to some delays on the publisher's side, I''m happy to announce that...

As a very frequent flyer on American Airlines, I've learned not to expect much from the company and its employees in terms of customer...

Ken Congdon at Healthcare Technology Online  recently interviewed me for this story that's now online:  Kaizen: The Key To Lean Healthcare?. Mark Graban, lean expert...

As I've mentioned, my wife and I are in the process of moving from suburban Fort Worth to San Antonio. As we have potential...

My co-author, Joe Swartz, and I did a soft launch a few weeks back, but we're happy to announce that the full website for...

Mark's note: Thanks to Freek Dekker for this guest post. I met Freek at last year's Lean Healthcare Transformation Summit, as he was part...

KaiNexus has an initial v 1.0 iPhone app that's about ready to be submitted to Apple! It's been an exciting past few months at KaiNexus,...

I wish I had shared this story when the video was still available (not sure why the TV station pulled it down) -- in...