Tag: Healthcare

  I'll be attending and speaking at three public events in the next few months, twice in Las Vegas and once in Phoenix. Hope to...

Dr. Jaap van Ede, a Dutch journalist and researcher on business improvement methods (such as Lean, Six Sigma, TOC, QRM, and TPM), has posted...

In the Lean movement, organizations are often wise to have some variation on a "no layoffs due to Lean" policy, as I've written about...

As described on the YouTube page for this video, a group of Salem Hospital (Oregon) staff members (senior leaders, front-line staff, clinicians) visited Japan...

Mark's note: Today's guest post by Bart Sellers is a timely contribution to follow up to  yesterday's post about the ThedaCare Business Performance System...

One of the most powerful thoughts in the book On the Mend: Revolutionizing Healthcare to Save Lives and Transform the Industry  (by John Toussaint...

"Kaizen" is a Japanese word that means "change for the better" in the context of ongoing "continuous improvement." The so-called "kaizen event," a weeklong...

I love employee ideas and continuous improvement, but I really dislike suggestion boxes. As I've said, they are well intended, but the whole suggestion...

My Healthcare Kaizen  co-author Joe Swartz works in Indianapolis in the Franciscan St. Francis Health System. They use the term "kaizeneer" to describe those...

Continuing this first week of the year's theme of using Lean principles to improve our lives, I'm going to write about two pieces of...

At first I thought this post was stretching this week's blog theme of applying Lean principles in everyday life, but I think it actually...

Listen: Episode #134 is a different topic than usual. Instead of strictly talking Lean, today's discussion is about broader issues of healthcare quality and the...