Tag: Healthcare
Podcast #202 – Patrick Graupp, Training Within Industry (TWI) in Healthcare
My guest today for Episode 202 is Patrick Graupp, co-author of the excellent book Getting to Standard Work in Health Care: Using TWI to...
Setting Lean Goals That Matter: An Introduction to SQDCM (Safety Quality...
tl;dr: In this post, Mark discusses the SQDCM framework, which stands for Safety, Quality, Delivery, Cost, and Morale. He examines how focusing on these...
What I Learned Visiting Lean Hospitals in Japan: Culture, Kaizen &...
In November 2012, I had the opportunity to visit Japan for the first time as part of a Lean healthcare study mission. It was...
Cleaning out the Backlog: Krafcik, Email, Lincoln, Leadership, Humility, Patient Falls
As I sometimes do, I'm going to close out a bunch of browser tabs and share some articles that caught my eye recently but...
Day 2 Notes: Lean Healthcare Transformation Summit 2014
Today is the second and final day of the 5th annual Lean Healthcare Transformation Summit. Follow along on Twitter with hashtag#HCSummit14 to see my tweets and thoughts from...
Live Blogging Day 1: Lean Healthcare Transformation Summit 2014
Today is the first day of the 5th annual Lean Healthcare Transformation Summit. Follow along on Twitter with hashtag #HCSummit14 to see my tweets and thoughts from others....
Video: Toyota Helps Harbor-UCLA Medical Center and Their Eye Clinic
California week on the blog continues after yesterday's post about Lean at San Francisco General Hospital.
Today, I'm flying to Los Angeles to attend the...
Debate about Lean at SF General Hospital – Hire a Consultant...
Happy June, everybody! Summer is here. We've actually had a delightfully long spring here in San Antonio, which means the temperature hasn't really been...
Secretary Shinseki Has Resigned; Will Things Change at the VA?
=Following up on posts from Monday and Wednesday, we see this headline today: "Shinseki resigns after VA scandal."
As I wrote about on LinkedIn, instead...
Paul Spiegelman: Do Patients Come Second in Healthcare? Who Comes First?
My guest for episode 200 is Paul Spiegelman, author of the book Patients Come Second: Leading Change by Changing the Way You Lead. Today,...
The Real #VAscandal is the Long Waiting Times & Bad Management,...
Look at the System, Not the Individuals
I've been wanting to blog about the "VA Scandal," but have avoided it because
it is somewhat politicized (as...
WSJ Video on Gaming the VA Wait List System & Targets
From the Wall St. Journal:
Read more:
The Real VA Scandal is the Long Waiting Times & Bad Management, Not Gaming by Bad Apples
You can also...
