Tag: Healthcare

What President Bill Clinton and VP Joe Biden Said About Patient...

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Healthcare has become very politicized in the U.S. (and in Canada and other countries). I think the patient safety crisis (and trying to solve...

Audio Parody – “Lean Serial”

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My wife and I were late to the wildly popular podcast "Serial," but we listened to the first six episodes while traveling over the...

Mark Graban Interviewed by Dr. Bob Wachter on Lean & Patient...

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I'm honored to have been interviewed by Dr. Robert Wachter for his "Web M&M" interview series on the AHRQ website. In Conversation with...Mark Graban, MS, MBA Dr....

Visiting and Touring the Toyota Tsutsumi Plant, Part 2

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Last week, I wrote a post (part 1) looking back at our visit to the Toyota Tsutsumi factory that was part of our Japan tour that took...

Webinar Previews: Lean is All About People? Leadership Behaviors for Kaizen

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Tomorrow afternoon, I'm doing two different webinars that I hope you'll want to sign up for. Even if you can't attend live, I'd encourage you...

#Throwback Thursday: Punishing and Jailing People for Patient Harm

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Today is another "Throwback Thursday" post where I revisit posts from the past. Friday and Saturday, I'm going to be attending the "Patient Safety,...

Fear of speaking up is a broader problem, not just in...

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Announcement: Dr. Greg Jacobson and I are doing a new webinar for KaiNexus on "More Leadership Behaviors That Create a Culture of Continuous Improvement'"...

Throwback Thursday: Presenting Lean to Senior Hospital Executives

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The concept of "Throwback Thursday" is very popular on social media platforms, especially when it comes to people sharing old pictures. Yes, that's me...

See A Pharmacy Leader Say “The Leaders Support Kaizen… It’s OK...

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Here's the latest video in the series that Joe Swartz and I shot at Franciscan St. Francis Health back in October. Pharmacy manager (now director)...

What’s Up With Neckties in Healthcare?

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It's a simple question: what's up with so many men wearing ties in healthcare? Are you / they wearing them because you like to,...

Video: The Culture is Staff Input; Info About a Class on...

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Here's the latest in our series of videos about Kaizen and a culture of continuous improvement at Franciscan St. Francis Health in Indianapolis. Scroll...

Scheduling Time for Breaks, Lunch, and Kaizen

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Call me old fashioned, but I figure any employee who works a full day deserves proper breaks, including a lunch break. This is true...
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