Tag: Healthcare

It's really easy to make statements like "patient safety is our top priority." That same statement can be applied to hospital staff, as well. Or,...

tl;dr: The post challenges the traditional concept of accountability as a system of blame and punishment. It advocates for a more constructive approach that...

Returning to the podcast after his first appearance in Episode #188 is Daniel T. Jones, founder and chairman of the UK-based Lean Enterprise Academy. You...

Back in 2011, I wrote this homage to In-N-Out Burger.  Their food is awesome, they treat managers and employees with respect, and they pay attention...

Today, I'm traveling to Orlando for the annual Society for Health Systems conference. I hope to see some of you there! Joe Swartz and...

It's a pretty common facilitation technique to do a "plus / delta" discussion at the end of a meeting, exercise, etc. In the plus column...

Listen Today's guest is my friend John Ervin and we were able to sit down together here in San Antonio to record this episode. John has...

It's easy to point fingers at others who don't do what they know they're supposed to do. Why don't those nurses and doctors properly clean...

Here's the latest video in the series that Joe Swartz and I shot at Franciscan St. Francis Health back in October. See them all...

I've been reading a preview copy of the upcoming book (due out in April) by Dr. Bob Wachter, The Digital Doctor. It's fantastic and...

For today's "Throwback Thursday," I recently re-watched parts of a DVD I helped produce a few years back for the ThedaCare Center for Healthcare...

Our team has been doing some cool stuff over on our KaiNexus website and I wanted to batch up the sharing of some of...