Tag: Culture

Lean People Don’t Say Things Like “Idiot Proofing”

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I've long been skeptical of so-called "Lean Sigma" or "Lean Six Sigma." And not because I'm against Six Sigma statistical methods, which are valid...

Highlights from the Original 1984 NUMMI Team Member Handbook, Part 1

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I recently wrote about my exploration of the collected papers of the late Don Ephlin, a UAW senior leader and a professor of mine at...

What We at KaiNexus (and Our Customers) Believe About People &...

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We've been having a great time at the KaiNexus User Conference. Check out key moments and tweets at the hashtag #KaiNexusUC16 on Twitter. To kick...

Podcast #263 – Pascal Dennis, “Andy & Me and the Hospital”

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Joining me for Episode #263 is another returning guest, Pascal Dennis (@AuthorPascal on Twitter). He was previously a guest on Episodes #96 and #239, talking...

#TBT with an Update: Kaizen & Culture Clash Between Suntory &...

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Last year, I wrote a blog post about the intersection of two things I like a lot: Kaizen and whiskey: "Why Kaizen is an...

#Lean Healthcare Trip to China, Day 1, Part 2: Chinese Hospital...

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Continuing from Part 1 of my post about my first day of my first China trip, I'd like to share more about the Lean...

The Blame and Shame(ful) Culture of Healthcare

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Mark's Note: This is another guest post by Drew Locher (check out past posts and my podcast with him). There's been a lot in...

Podcast #249 – Steve Leuschel on “Lean Culture Change”

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My guest for episode #249 of the podcast is Steve Leuschel, author of the book Lean Culture Change: Using a Daily Management System. You can find...

A Post-Mortem on a Different Hospital Lean Journey

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Today's post is an addendum from Saturday's post on the apparent death of a health system Lean program: "Why Would a New Healthcare CEO...

#KaizenLive: Building a Culture of Continuous Improvement Takes Time, Other Reflections

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I want to express my gratitude to Joe Swartz and his colleagues at Franciscan St. Francis Health for hosting our "Kaizen Live!" event. Yesterday...

Podcast #246 – Steve Montague, a Pilot’s Viewpoints on Lean Healthcare,...

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Listen: Episode #246 is my second episode in recognition of Patient Safety Awareness Week. My guest is Steve Montague, who talked about Lean and Crew Resource Management...

Announced “Workplace Principles” for NHS Wales Staff Sound Like Lean Principles

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Each Saturday, I get an email newsletter from the UK-based site "Nursing Times." Last week, this article, caught my eye: "Workplace principles revealed for NHS staff in Wales." A free registration might be required to read it or other articles, but it's worth it.
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