Tag: Blame
A Panel of Early Lean Lab Innovators
This week, I was able to drop by the annual Lab Quality Confab event since it was being held in here in San Antonio....
Google’s Early Earnings Release – “Human Error” or Process Problem?
Here's an interesting story from this week: "Google early earnings release stuns traders." Reportedly, the Google financial report for Wall Street was mistakenly released...
I’m Sorry, Did You Blame Me?
Hat tip to Mike S. for pointing out this HBR article "Why "I'm Sorry" Doesn't Always Translate."
The piece talks about the differences in cultural...
“Blame & Shame” is Shameful
Many leaders in healthcare (including John Toussaint, Paul Levy, and others) are working to eliminate the "name, blame, and shame" culture that often exists...
Blame the Stanford Kicker! Blame the Kicker?
At first I thought this post was stretching this week's blog theme of applying Lean principles in everyday life, but I think it actually...
A Lean Guy Reads the Globe and Mail – Shoelaces &...
I was in Canada a few weeks back and two articles from the Globe and Mail newspaper caught my eye - stories from England...
KaiNexus Education Video #2 – Focus on Processes, not People
Charity Auction Update - the total raised in the round 1 auctions = $951.37 (plus $40 in Amazon affiliate fees from people buying items...
What Makes a Hospital Great? Culture
This has been sitting in my "to blog about" queue since March, but I wanted to catch up and post this article: "What Makes...
Stopping the Blame Game – Great Article from HBR
This one got stuck in the "stuff to blog about" pile for a few months, but HBR published a gem of an article called...
Questions about and Lessons from a Steering Wheel Falling Off
In the news yesterday, a General Motors recall over what could be just one isolated steering wheel problem in an Ohio-built Chevrolet (don't call...
An Astronaut’s Viewpoints on Systems & Patient Safety
Today, I'm sharing a brilliant Slate.com interview:
"Risky Business: James Bagian "NASA astronaut turned patient safety expert" on Being Wrong."
He's actually also an...
Blog Post About Preventable Errors Felled by Preventable Error
So Monday's blog post was about preventable medical errors - namely errors involving pharmacies giving the wrong meds or wrong doses to patients. That's...
