Tag: Healthcare

My guest for episode #197 is a hospital leader I really respect, Kim Barnas, author of the new book Beyond Heroes.  Until very recently, Kim was...

Regular readers of the blog will know that one of my favorite topics is "Gaming the Numbers" (or "Gaming the System"). As Brian Joiner so...

I am an unabashed fan of the ThedaCare Center for Healthcare Value, as you're probably aware. For full disclosure, I was previously an employee...

Sorry to get all Katie Couric on you, but I'm going to have a colonoscopy on Friday. I turned 40 last October and I...

It's often said that Lean is about "doing more with less." Historically, and practically speaking, it's true. But, it's a phrase that we should be...

Thanks to Dodge Communications for interviewing me for their blog: "Improving healthcare--there's no instant pudding." I was, of course, citing the late great Dr. W....

As a former GM employee and a GM customer, I'm really fascinated by the reaction of the public, the media, and Congress to the...

In 2009, I wrote about a nurses' union in New Brunswick that supported Lean because they realized this methodology could help reduce waiting times and...

The price paid for most management consulting work is based on either a daily rate or some variation of a flat-rate fee based on...

My life and work takes me to interesting places. In late 2012, I was able to visit Japan for the first time, visiting the...

I saw this video last night on Paul Levy's blog and it's important enough that I want to share it here with a few...

Since the healthcare improvement work I do is apolitical and non-partisan, I'm generally not one to butt into the political affairs of Canada or...