Thanks, as always, to Ryan McCormack for this. He always shares so much good reading, listening, and viewing here! Subscribe to get these directly from Ryan via email. News, articles, books, podcasts, and videos about how to make the workplace…
Jacob Stoller challenges common productivity myths and explains why true productivity growth comes from improving processes, quality, and culture–not just cutting costs or adding technology. Drawing on Lean principles, he shows how people-first leadership enables sustainable growth across industries. Scroll…
2024 Preface: I’m re-posting this blog post from 2012 about Lean at Boeing. The WSJ headline emphasizes “speed up,” but that could be the fault of their editors not realizing that Lean means quality and flow go hand in hand.…
A nurse makes a medication error. A patient is harmed. The nurse already feels terrible — they went into healthcare to help people, and now the worst has happened. Then comes the organizational response. The investigation. The suspension. Maybe termination.…
There’s a new “AI copy writing tool” that I read about called copy.ai. I decided to play around with a free trial and, of course, I tested it by asking the service to write a blog post about Lean in…
You might not be a regular listener of the Habitual Excellence podcast, presented by Value Capture (and hosted by me). I hope you are… or will be. I realize I pump out a lot of podcasts. Our most recent episode…
Scroll down for video, how to subscribe, video, transcript, and more My guest for Episode #415 of the Lean Blog Interviews podcast is Tracy O’Rourke. She is the co-author of The Problem-Solver’s Toolkit: A Surprisingly Simple Guide to Your Lean…
TL;DR: Two Japanese hospitals improved patient safety by combining Toyota-style problem-solving with psychological safety. By making it safe for staff to report problems and near misses, leaders uncovered more issues, learned faster, and reduced harm–turning safety into part of daily…
The other day, I stumbled across an old article that I remember, as it was published in the Wall Street Journal in 2004. The WSJ normally has a paywall, but this article is old enough that it’s free to the…
tl;dr: Human error is inevitable–even for experienced professionals. Forgetting socks on a work trip is harmless, but similar mistakes in healthcare or organizations can cause real harm. The lesson isn’t to “be more careful,” but to design better systems that…
It's great to see Lean healthcare featured in one of the world's leading news and business publications. The Economist recently published this article:
"Hospitals are learning from industry how to cut medical errors"
Tomorrow, my post will be about headlines that scream about ratings for The Oscars being "down from last year" or "the lowest in X years." As I've blogged about before, I'm always skeptical of such simplistic comparisons that might mask the real underlying trend.
But first, could the Academy avoid last year's embarrassing mixup?
