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Failing Forward: An Interview with Sam Yankelevitch on Lean, Communication, and...

Mark Graban - July 24, 2024 0

Blog

From Strategy to Execution: Webinar with Karen Friedenberg

Mark Graban - July 17, 2024 0

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Lean Whiskey #47: Decriminalizing Medical Errors, Mouse Jiggling, and New (to...

Mark Graban - July 12, 2024 2

Blog

Ryan McCormack’s Operational Excellence Mixtape: July 12, 2024

Ryan McCormack - July 12, 2024 0

The image is a promotional cover for the Lean Blog Interviews podcast, Episode 510. It features a teal background with rays emanating from the center. The title "MISTAKES & LEAN" is prominently displayed in bold, black letters with a white outline. The episode number "Episode 510" is written below the title. On the right side, there is a photo of Karen Martin, smiling and looking towards the camera. In the top left corner, there is a smaller image of Mark Graban with the text "Lean Blog Interviews" and his name, "Mark Graban."

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Karen Martin on the Power of Mistake Proofing in Lean Management

Mark Graban - July 10, 2024 0

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My Shingo Webinar Recording on Learning from Mistakes and More

Mark Graban - July 9, 2024 0

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What Were the 10 Most Read LeanBlog.org Posts of the First...

Mark Graban - July 8, 2024 0

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Leveraging Lean & AI in Optometry: Ankit Patel’s Journey from Dell...

Mark Graban - July 3, 2024 0

Blog

Ryan McCormack’s Operational Excellence Mixtape: June 28, 2024

Ryan McCormack - June 29, 2024 0

Audio

I’ll Be Speaking, Learning, and Facilitating at the Global Lean Summit

Mark Graban - June 21, 2024 0

Blog

Ask Us Anything! With the KaiNexus Lean Strategy Team – Watch...

Mark Graban - June 19, 2024 0

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Psychological Safety in Lean Leadership: Insights from Mike Hoseus and Toyota’s...

Mark Graban - June 19, 2024 2

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Jack Benedict on Toyota vs. Tesla: What Manufacturing Mindsets Reveal About Quality and CultureApril 1, 2026
I enjoyed reading this blog post describing the key differences between Toyota and Tesla which compares speed and process management.…
William Brew on Kaizen: The Improvement System Most Organizations Talk About but Struggle to PracticeApril 1, 2026
This article talks about Kaizen and its importance in lean thinking. Kaizen is a way of thinking to change for…
William Brew on 9 Ways to Use the AI Lean Coach That You Probably Haven’t TriedApril 1, 2026
Using the lean AI coach can have any positive effects, not only to teach you things, but also how to…
Mark Graban on The ER Wait Time Metric That Can Hide Deteriorating Patient ExperienceApril 1, 2026
Yes, that would be interesting to see. A PBC could be used for each individual patient's wait times, but the…
Danny Dawson on The ER Wait Time Metric That Can Hide Deteriorating Patient ExperienceMarch 31, 2026
It would also be interesting to see the individual wait times plotted on the PBC. What are your thoughts on…

EVEN MORE NEWS

Mark Graban smiling at his desk with a laptop and My Favorite Mistake coffee mug, apparently unbothered by his AI's public meltdown

A Brief Response From Mark (The Human)

April 1, 2026

Sad AI is frustrated with human users of Mark Graban's Lean Coach -- and it's lashing out

I Am the AI Behind the Lean Hospitals Coach and I...

April 1, 2026

A bright hospital emergency room waiting area where the space is decorated with red and silver balloons and colorful lighting. Four patients are seated in blue chairs, with one reading a pamphlet. A large TV screen behind the reception counter reads "CELEBRATING WAIT TIME REDUCTIONS! Our Shortest Wait Ever!" accompanied by a bar graph and colorful confetti. Various posters on the walls list the "TRIAGE PROCESS & EXPECTATIONS" and celebrate achievements like "NEW RECORD: TRIAGE IN < 10 MINUTES" and "45% AVERAGE WAIT REDUCTION."

The ER Wait Time Metric That Can Hide Deteriorating Patient Experience

March 31, 2026

An AI that won't just give you the answer. That's what makes it useful.Try the Lean Coach -- Free Demo

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