I’m going to be away from the blog (and Twitter) through July 13, but here are some blog posts from Julys of years past. 2015: See How a British Psychiatrist is Using LEGO Videos to Explain Lean Healthcare 2014: Weird Al’s Hilarious…
TL;DR: In Part 2 of this series, I explore two hypotheses that often derail strategy deployment in practice: deciding which initiatives truly matter and understanding the organization’s real capacity for change. Treating focus and capacity as testable hypotheses–rather than fixed…
I’ve known Dr. Mark Jaben for a while now… we share not just a similar sounding name, but also a passion for healthcare improvement. You can hear my 2014 podcast with him about change and brain science. He’s recently written…
Now, there’s a story written by an emergency medicine physician, Dr. Brad Cotton, that appears in a publication called “Emergency Medicine News” — FIRST PERSON: ‘We Fired Our Hospital’...
You might remember the hubbub (and my earlier blog post) about this article that somehow appeared in the NEJM: “Medical Taylorism.” It’s sad and frustrating that people so often talk past each other in these different “debates” about Lean. Drs. Groopman and Hartzband…
The revised, updated, and expanded third edition of my book Lean Hospitals has been sent to the printer and copies should start shipping by mid June. I’m happy to now be offering a free PDF of the revised first chapter. You…
Back in September 2015, I wrote a post (“Learning to be Lean” – An Inside Look at a Rapid Improvement Event“) that linked to a Modern Healthcare article about a Rapid Improvement Event at Presence Health in Illinois. The piece…
I think I’m done complaining about Frontier Communications on Twitter. It’s been a very frustrating week, as I’m on day 6 of a complete internet outage. You can read my long rant about it here on LinkedIn: How Frontier Communications…
Recent lessons from NICU innovation, primary care access, fan safety in baseball, and ongoing VA wait-time gaming This post is a collection of recent updates and follow-ups to topics I’ve written about before–spanning healthcare improvement, patient access, safety in sports,…
Joining me again for Episode #244 is Dan Markovitz. Today’s episode is part 2 of our discussion about his most recent book Building the Fit Organization: Six Core Principles for Making Your Company Stronger, Faster, and More Competitive, a recipient of the Shingo…
Last year, you might have heard my podcast episode with author Jacob Stoller, talking about his book The Lean CEO. Coming up on March 15, I’m happy to be hosting a KaiNexus webinar with him, where Stoller will be presenting about “The 3…
Joining me for Episode #239 is Pascal Dennis, somebody I really respect and have learned a lot from over the years… I’d gladly call him “sensei” (although he and I agree that’s not a term one should bestow upon themselves). I’m very happy to have him as a guest again...