Information Deficits, Visual Indicators, Error Proofing, and Payment Terminals
Gwendolyn Galsworth is a leading thinker and author on Lean and various aspects of "visuality." One thing she talks about in the workplace is "information deficits."
Search Results for oba
What These Nurses Had to Say About “Lean Hospitals”; Free Gift with Pre-Order
I recently learned that a company called Anderson Continuing Education offers continuing education (CE) credits for nurses related to my book Lean Hospitals. See their page for my book. I am still trying to learn more, but they will sell the book…
#TBT: Toyota Helps Another Food Bank
Back in 2013, I blogged about Toyota helping the NYC Food Bank… not helping as in giving money, but helping as in sharing their expertise with the Toyota Production System. My post: Video: Toyota Helps a NYC Food Bank & Hurricane…
Mr. Burns From the Simpsons is, No Surprise, a Safety Hypocrite
We can probably all use a mid-week chuckle… I used to be a die hard fan of The Simpsons. I’ve drifted away from watching the show over time, but a friend recommended that I was the season finale. The full…
Stuff I’m Reading May 2016: Bad Patient Experiences, Bad Workplaces & Burnout, Lean Sigma in the VA
As is often the case, I have too many open browser tabs full of articles that I was going to potentially blog about. This slows down my Mac (thanks, Chrome!). So, it’s time for me to clear out my backlog and…
NEJM Authors Double Down on Their Claim That #Lean & TPS = Taylorism
You might remember the hubbub (and my earlier blog post) about this article that somehow appeared in the NEJM: “Medical Taylorism.” It’s sad and frustrating that people so often talk past each other in these different “debates” about Lean. Drs. Groopman and Hartzband…
Congratulations on Reducing Waiting Times, But Lean Isn’t Just About Flow or “Efficiency”
I’m always happy to see success stories where healthcare organizations solve problems that matter through Lean concepts, practices, and principles. Today, I’m blogging about two articles I saw about this recently. One of the problems that needs to be solved…
The Blame and Shame(ful) Culture of Healthcare
Mark’s Note: This is another guest post by Drew Locher (check out past posts and my podcast with him). There’s been a lot in the news about “medical error” arguably being the 3rd leading cause of death in the United…
Lean Hospitals: Thoughts from a Health System C.O.O. on Lean, Purpose, and Safety
In the previous editions of my book Lean Hospitals, I’ve included case examples from Avera McKennan Hospital and Avera Health. Fred Slunecka is the former president of Avera McKennan and he is now chief operating officer for the Avera system. I talked…
#TBT: Posts from This Week in Lean Blog History
I often like to look back at posts from a particular date (or nearby dates) from the past 11 years of Lean Blogging… so here goes with some posts from roughly May 12th in different years… From May 11, 2015:…
These Two Things Are Designed Badly, But Nobody Gets Hurt…
Last Thursday, I flew to Ohio after my 93-year-old grandfather was moved from the hospital to hospice. He passed away peacefully Saturday morning in the company of my dad and his three siblings. So, I have a heavy heart even…
Free Chapter – Upcoming 3rd Edition of “#Lean Hospitals”
The revised, updated, and expanded third edition of my book Lean Hospitals has been sent to the printer and copies should start shipping by mid June. I’m happy to now be offering a free PDF of the revised first chapter. You…
