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Toyota Tops GM in Sales

Toyota topples GM as global sales leader – USATODAY.com It’s been long expected, but the day is finally here: Toyota is now the global sales volume leader: Toyota Motor sold more cars and trucks worldwide than General Motors in the…

Lean, Green, and God

BeliefWatch: God Is Green – Newsweek Beliefs – MSNBC.com This article struck me today, not exactly like a lightning bolt from the sky, but it struck me. The Newsweek article talks about a growing movement among a number of churches,…

I Stand Corrected

Are We Creating Problems By Design?: Beyond Blinking Lights and Acronyms Mike Schaffner’s “Beyond Blinking Lights and Acronyms” blog linked to my complaining about the lack of root cause problem solving during a tech support call. I proposed that the…

Lean Killed Rover?

Driving on the wrong side of the road — the myth of Japanese efficiency in car manufacturing A new book is out attacking Lean. Or maybe the book is actually attacking “L.A.M.E.”, or “Lean as Misguidedly Executed” at Rover. This…

Krazy Kwality Posters

I really dislike motivational posters, particularly those meant to inspire quality. I guess it comes from the early Deming training/indoctrination and having been around too many environments where Quality meant a poster that said “Quality is YOUR Responsibility.” Posters are…

Certification and Quality

Modern Healthcare Online (article available to subscribers only, March 12, 2007 Issue) I think it’s been true in the manufacturing world that quality certifications, such as ISO-9001, aren’t necessarily predictors of world-class quality. I’ve seen it be far too easy…

A New Sponsor: American LED-gible, Inc.

American LED-gible Products I’d like to welcome American LED-gible (www.ledgible.com) as a sponsor on the Lean Blog. About the company: American LED-gible Incorporated has been in business since 1976 providing process control solutions for the workplace. We are a small,…

"That’s What We’re Here For"

My main point here I think is “Tech Support should NOT be part of the normal process.” I needed to register for an internal company tech support website (for teleconference support) and was trying to log in to the website.…

Not such a "Lean" Plant Tour

Since I’ve been working exclusively in healthcare for almost two years, I haven’t been in too many factories lately. I was excited to get an invitation from the local Society of Manufacturing Engineers (SME) chapter to tour a local factory.…