Last week, I saw a number of news stories that caught my eye, non-manufacturing stories about systems (or lack thereof) and blame. What do the Transportation Safety Administration, the National Basketball Association, Detroit Public Schools and Northwest Airlines have in…
LeanBlog Podcast #28 features our friend and frequent guest, Norman Bodek, noted lean author, consultant, and President of PCS Press. This also celebrates the one-year anniversary of the Podcast, which featured Norman as our first guest. As I’ve given him…
If you’re reading via RSS, that’s great, I support free full-text RSS feeds for my readers (over 800 now via RSS, compared to about 500 who visit the website). One thing you’re probably missing out on, unless you do visit…
Starbucks Gossip: Is another price increase in the works at Starbucks? One of the random blogs in my blog reader is Starbucks Gossip. I’m a regular customer (grande drip, no room) and I like getting some insights into how the…
Fury Over 84 000 pound NHS Trip To Japan (from The Northern Echo) With apologies to the Got Boondoggle? lean blog, this story is about a group of NHS hospital executives and physicians taking a study trip to Toyota in…
P&G’s Global Target: Shelves of Tiny Stores – WSJ.com: Interesting article in the WSJ about how Proctor & Gamble has had to adapt its approach in countries like Mexico, with different types of customers and different retail models: “In marketing…
IGLC Keynote Address: “In this Keynote Address Mr. Bodek will be discussing the fundamentals behind the Kaizen philosophy of continuous improvement. He will speak to how the Construction Industry can get rid of the ‘Punch-list Syndrome.’” Knowing Norman, this talk…
Parkland Hospital Deploys Galvanon’s MediKiosk(TM) in the ER to Decrease Patient Wait Times It’s been discussed here before, how hospitals are just as susceptible as manufacturers are to the “Siren Song” of technology. This time, it appears Parkland Hospital (here…
Value-Stream Improvement for the Office and Services The Lean Enterprise Institute is giving a free webinar on August 2nd, featuring a hospital that presented at the First Global Lean Healthcare Summit, Hôtel-Dieu Grace Hospital, in Windsor, Ontario, Canada. This webinar…
After watching Michael Moore virtually melt down on CNN a few minutes ago, I had some thoughts… As I wrote about before, there are two problems with healthcare: Access to care Quality of care once it’s provided The Lean work…
By Bryan Lund: For the full article, click here for a PDF file The Lean toolbox is brimming with attractive tools and if you are like most Americans, you can’t wait to get your hands on one of those shiny…
Recently, I saw Jim Womack give two talks at the Global Lean Healthcare Summit. One was a talk that could have applied, about Lean in a general sense, to a manufacturing audience as well as a healthcare crowd. One point…
