Jamie Flinchbaugh and I got a great response to the first episode of our new “Lean Whiskey” podcast. We’ve had a great time with this, and I’m happy that anybody is willing to listen :-) We’ve done our second episode,…
Scroll down for how to subscribe, transcript, and more This episode is sponsored by StoreSMART. My guest for episode #255 is Mark DeLuzio, author of the recently released book Turn Waste into Wealth: How to Find Cash in Every Corner of…
tl;dr: In this post, Mark discusses the SQDCM framework, which stands for Safety, Quality, Delivery, Cost, and Morale. He examines how focusing on these five key performance indicators can holistically improve an organization. Drawing on Lean principles, Mark argues that…
If you’ve searched for “Lean methodology,” you’ve probably seen definitions about waste reduction or efficiency. That’s part of it — but Lean is much more than that. It’s a leadership system for building better organizations. I’ve been studying and practicing…
TL;DR: At GM, fear and poor leadership blocked bad news from flowing both up and down the organization. Executives were shielded from reality, frontline workers weren’t told the truth, and trust eroded as a result. Without leaders going to the…
Phoebe Wall Howard reported recently that a fired GM engineer is suing the company over its employee evaluation system. Tuan Le, 58, spent 27 years at General Motors, moving from industrial engineer to senior throughput simulation engineer. GM terminated him…
The second revised (and expanded) edition of Timothy R. Clark’s The 4 Stages of Psychological Safety came out this week. My copy showed up yesterday, and I’ve been working through it. I’ve learned a lot from Tim over the years.…
TL;DR: NUMMI’s success was not driven by Lean tools alone, but by leadership behaviors that treated people as partners in quality and improvement. When you open the NUMMI Management Practices: Executive Summary–that thin, yellow-covered 1987 report preserved in the Don…
TL;DR: Lean isn’t just about cost. When leaders prioritize cost first, they undermine safety, quality, and engagement–putting a “stick in the spokes” of Lean itself. Don’t Put a Stick in Your Bicycle Spokes There’s a meme going around — maybe…
In writing The Mistakes That Make Us: Cultivating a Culture of Learning and Innovation, I wanted to challenge the way we think about mistakes, leadership, and organizational culture. Throughout my career, I’ve seen firsthand how the traditional responses to mistakes–punishment,…
tl;dr: In a riveting discussion, Ford CEO Jim Farley and Uber CEO Dara Khosrowshahi delve into Lean principles, cultural shifts, and operational challenges. From crisis management to employee respect, discover how these transportation industry leaders are transforming their companies. A…
tl;dr: Lean is not just about speed or efficiency. Lean, properly understood, improves flow and quality at the same time–along with safety, cost, and morale. The idea that Lean “makes bad stuff faster” is a persistent Lean Six Sigma myth…