Search Results for kaikaku

Kaikaku, by Norman Bodek

Look for Part 2 of my interview with Norm Bodek, coming later today. I’ve enjoyed his recent book, Kaikaku. It’s written as a series of essays and short vignettes, very powerful stuff, especially Mr. Bodek’s writing about working with the…

Small Kaizen in a Japanese Hospital Pharmacy: Big Improvements Without Big Projects

I'm overdue in writing more about my last trip to Japan a few months back.

Today, I'll like to share some highlights from one organization we visited, Seki Chuo Hospital, which is located outside of Nagoya. I have visited this hospital in 2012 and 2014 and it's interesting to see how their approach to Total Quality Management (TQM), Lean, and Kaizen has progressed and evolved. I mentioned them in a 2014 post about "quality circles."