Search Results for kaikaku

Reflections on Reader Feedback, Part 1

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Many thanks to those of you who answered my Lean Blog Reader Survey. I appreciate the comments and it was a good chance for reflection (sometimes referred to as “hansei” in the Lean world, using the Japanese word). One question…

Interview with Productivity Press

Lean Insider: Book Talk: Lean Hospitals Here’s a quick link to an interview that Ralph Bernstein, of the Lean Insider blog at Productivity Press, conducted with me the other day about my book, Lean Hospitals: Improving Quality, Patient Safety, and…

Submit Questions for Upcoming Podcasts

I’m recording a few podcasts in the coming weeks and would love to include your questions. You can email me using the link in the left hand column of this page or you can call and leave me a voice…