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Ford is Worse Off Than GM?

Chicago Tribune | Stuck at side of road: Interesting article here. “Ford, they say, suffers from years of short-term thinking and billions in questionable investments. While it tried to adopt the highly-efficient management strategies pioneered by Toyota, those efforts have…

Fixing GM

Yesterday The Detroit Free Press published a collection of comments from auto industry analysts and GM leaders in a piece titled “5 Ways to Fix GM“ We’ve put a lot on the blog in recent months about the woes of…

Reflections on a Year of Blogging

Where It’s Been For years before starting the blog, I was the “emailing articles out to people guy.” I would often find an interesting article on lean manufacturing or supply chain concepts and would email them out to friends and…

Lean Eyes on Customer Service

Evolving Excellence: Adventures in Customer Service I was already thinking of blogging on customer service adventures today when I saw the post by Kevin Meyers on his blog. His post is worth reading, as it illustrates how a lean process…

Toyota Makes Fortune’s "Most Admired" List

Fortune: Most Admired Companies: Snapshot Toyota is the first non-U.S. based company to make the list, in the #9 slot. The top 10 are GE, FedEx, Southwest, Proctor & Gamble, Starbucks, Johnson & Johnson, Berkshire Hathaway, Dell (falling from #1),…

What Are We Searching For?

No, this isn’t a 5S discussion. Every once in a while, I peek at the blog servers stats to see what people search for (on Google, for example) before getting here to the blog. This is just a sample that…

Lean Healthcare: Park Nicollet Again

kare11.com :: KARE 11 TV – Auto concept drives Park Nicollet strategy In the news once again, Park Nicollet Hospital in Minnesota is getting media attention for its lean efforts. They claim a $15 million savings over the past two…

New Q&A With Jim Womack

Here is the latest exclusive Lean Manufacturing Blog Q&A With Jim Womack, author of Lean Solutions and founder of the Lean Enterprise Institute. We did an extended Q&A late last year, and here are some new responses to our questions…

Paperless Boardroom at Toyota

Article Link I found this story today about the newly developed ‘Paperless’ Boardroom at Toyota. By utilizing and combining IT technologies a boardroom was created that allows for a variety of electronic data management functions. The article purports that this…

Jim Womack’s Latest Letter and a Q&A

This week, Jim Womack sent out his latest email newsletter, entitled “A Tale of Two Business Systems.” The Lean Enterprise Institute has offered up some of Jim’s time to answer a few selected questions about that letter or his recent…

Rebuilding US Manufacturing

IndustryWeek Series Link Those of you who followed the link to, “Learning from Toyota – Again” from my Adding Value Vs. Reducing Cost post will likely have also seen that this article is the first installment of a year long…