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Patients Are Not Cars — And Yet “Lean” Works in Healthcare...

Mark Graban - May 4, 2016 0

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Why It’s OK That This Suggestion Box Was Full of Cobwebs

Mark Graban - May 4, 2016 2

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From a Patient Safety Tragedy to Lean & Baldrige Success in...

Mark Graban - March 16, 2016 1

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Coffee Shop Kaizen: Why Every Mug Doesn’t Need a Spoon (Every...

Mark Graban - October 13, 2015 14

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Would the WSJ Blame “Just in Time” for the Stanley Cup...

Mark Graban - June 22, 2015 1

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Throwback Thursday: A Lean Healthcare Conference From 2007

Mark Graban - April 16, 2015 1

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Upcoming Lean Healthcare Events – Webinars, Workshop, Conference, and Trip

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Guest Post: Standardized Work is for Leaders, Not Just Assembly Lines

David Meier - November 4, 2014 2

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“Healthy Debate” About Lean in Healthcare & Emergency Departments

Mark Graban - September 22, 2014 7

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When Begging for Customer Service Scores Hurts Customer Service

Mark Graban - May 27, 2014 14

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Blame: Human Error Occurs Even IF We’re Being Careful

Mark Graban - May 11, 2014 18

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Lean is Common Sense? #ObviouslyLean

Mark Graban - April 22, 2014 11

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Mark Graban on Ryan McCormack’s Operational Excellence Mixtape: June 27, 2025June 27, 2025
On the Boeing story from NPR... I heard the host introduce the story by saying that the NTSB had not…
Mark Graban on Going to the Gemba Means More Than Looking at Boards, Status, and Metrics (or Your Watch)June 27, 2025
Thanks for reading and for sharing your thoughts, Caitlin!
Caitlin R on Going to the Gemba Means More Than Looking at Boards, Status, and Metrics (or Your Watch)June 27, 2025
Thank you so much for this article. It is very timely reinforcement of some of the positive intention, time, and…
Mark Graban on Debunking Misconceptions About Toyota Production System: Video Insights From Nampachi HayashiJune 26, 2025
It seems that Hiyashi-san has passed away: https://www.linkedin.com/posts/salvadordsanchez_rip-hayashi-san-i-learned-today-from-activity-7343860564621766656-JQaL/?utm_source=share&utm_medium=member_ios&rcm=ACoAAAABPaABhOVeGXuJ269R5pg9p0RYCrARSl0 Deepest condolences to his family, friends, and former colleagues...
Venkat on Debunking Misconceptions About Toyota Production System: Video Insights From Nampachi HayashiJune 26, 2025
Great post

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