Search Results for eric ries

Newsflash! Respecting workers = better results!

By Dan Markovitz Yesterday’s Wall Street Journal ran an article explaining that employees are more likely to embrace changes when they’re fully informed of the rationale behind those changes. What?!?!?!? You mean that performance relates to worker involvement?!?!? Shocking!!! Foremost…

Teaching the Toyota Way

The ‘Toyota Way’ Is Translated for a New Generation of Foreign Managers – New York Times Here’s a very good article from the NY Times, a few days ago, that talks about Toyota’s relatively new process training worldwide managers in…

An Open-Access Doctor’s Office

Business Week Article Here’s a good story about how some doctors offices are trying to reduce backlogs and appointment delays, by adopting lean and operations management methods. As the head of a large primary care department at a Kaiser Permanente…

Book Review: Lean Kaizen

By Luke Van Dongen: Name of Book: Lean Kaizen: A Simplified Approach to Process Improvements Authors: George Alukal & Anthony Manos Publication Date: 2006 Reviewed By: Luke Van Dongen, February 2007 Book description: what’s the key message? This book is…

GM’s Actual Ad Actually Lame

Here is the actual ad that ran during the game, after seeing the preview here. If you’re reading this via RSS or a news reader, come visit the actual blog page to view the commercial video. So, the “joke”…

Are Annual Reviews Killing Your Morale?

Deming listed the annual review process as one of the “deadly diseases” of management. From this website: “Evaluation of performance, annual review, merit rating. nourishes short-term performance annihilates long-term planning demolishes teamwork promotes competition builds fear promotes playing politics destroys…