Following up on these two earlier posts (here and here)… I’ll quit calling them the “Idiot Corporation of America” since the Peanut Corporation of America is bankrupt and shutting down. I feel bad for those who are losing jobs due…
Hospitals See Benefits of Lean and Six Sigma Regular readers know I often write about what I termed “L.A.M.E.” — Lean as Misguidedly Executed. The ASQ (American Society for Quality) survey that I linked to at the top probably just…
TheDay.com – Food safety problems slip by auditors You might remember my rants about the Idiot Corp… I mean Peanut Corporation of America. Just saw now in the news that they had an “inspection” that, upon closer inspection, is either…
Hello from Connecticut…. it’s always fascinating to me to see the spread of Lean healthcare around the world. When I attended the Lean Enterprise Institute global summit on Lean Healthcare in the UK in 2007, they had attendees from 20…
Taking the Wheel as Toyota Skids – NYTimes.com Toyota’s Cost Cutting Plan to Include Buyouts for Factory Workers Toyota famously has avoided layoffs of permanent employees since 1950 and they’ve also taken extraordinary measures to avoid them in recent downtimes.…
Business list mixes Covey with Seuss – JSOnline There’s a new book I saw at the airport the other day, a compilation of short summaries of the “Best 100” business books of all time: The 100 Best Business Books of…
Why Incentives Are Effective, Irresistible, and Almost Certain to Backfire | Fast Company Just about when I start thinking “Is Fast Company magazine relevant anymore, should I renew my subscription?”, a gem like this appears. It’s a very old lesson,…
John Shook — one of the first Americans to work deeply within Toyota — explains why the A3 is far more than a template. It’s a management process for solving problems, developing people, and leading organizational change. Episode #56 of…
Here is part 3 of the results from my online survey about Kaizen Events in healthcare. You can find Part 1 and Part 2 in previous posts. One thing to keep in mind, and I’ll comment more on this another…
Rod Dreher: What it means to lead | Dallas Morning News | Opinion: Viewpoints “Authority is responsibility. Authority is accountability. It is not power.” That sounds like a good motto for leaders. Is this the latest from a Toyota leader,…
Use only reliable, thoroughly tested technology that serves your people and processes. (Rule 8 of The Toyota Way) Being the geek that I am, I took advantage of the chance to try the new American Airlines mobile flight check-in process.…
I wanted to remind you about an online event I’m presenting for Thursday afternoon and tell you about a new event (local to Dallas) that I’m attending Thursday night. THE DARK REPORT presents: How To Find And Eliminate All The…