Mark Graban is an internationally recognized consultant, published author, professional speaker, blogger, podcaster, and entrepreneur. He builds upon a deep education in engineering and management with practical experience working with executives and frontline employees in multiple industries. He synthesizes and practices approaches,…
If Health Care Is Going to Change, Dr. Brent James’s Ideas Will Change It – NYTimes.com About 10 people sent me this article via the blog or Twitter, so thanks for that. Don’t worry about duplication if you see stuff…
Episode #78 brings a very special guest, Sorrel King, to talk about systems, communication, and patient safety. Sorrel’s 18-month old daughter, Josie, was the victim of a series of preventable medical errors at a world-renowned hospital, passing away in the…
BioTechnology Supply Chain Conference – interview with speaker Adam Zak | LeanConnections I’m reposting parts of this with permission of Adam Zak, a regular contributor to the blog over the years. You can read the full Q&A on his blog,…
Ah, what a day yesterday. You’d think getting from Boston to Philadelphia would be easy. I’m here, teaching my “Key Concepts of Lean in Healthcare” workshop for the first time for LEI. I got to Logan a little before 1…
tl;dr: Many people misuse the 5 Whys by asking five loosely related questions rather than a sequential chain of cause and effect. Real root cause analysis requires disciplined logic–each “why?” should build directly on the last. This post explains how…
Checking In With Denver Health CEO Patricia Gabow On A “Model” Health Care System – Kaiser Health News Dr. Patty Gabow has been one of the leading CEO voices talking about Lean in Healthcare, as shown in the article linked…
As I had alluded to the other day, there was a huge investigative piece that ran across the country Sunday in the Hearst Newspapers. The main URL for the series is www.DeadByMistake.com. You can read all of the articles at…
TL;DR — Healthcare Quality & Patient Safety by the NumbersPreventable medical errors remain one of the leading causes of death worldwide. Research suggests hundreds of thousands of patients die each year from avoidable harm, while millions more are injured due…
Today’s blog post will be just a bunch of random thoughts. For one, I just got back from London last night after a whirlwind Lean healthcare tour. I visited five hospitals between London and the south of England in three…
I’ve complained about this before, it hardly fazes me any more when the media say that GM is going to be “leaner” in the future. Of course, Lean Thinkers realize they mean “smaller” not “more lean” in the sense of…
It has been over 10 years since the publication of the Institute of Medicine’s study on preventable medical errors: To Err Is Human: Building a Safer Health System. So how are we doing? Are there still nearly 100,000 patients dying…