TL;DR: Kaizen means “change for the better.” Everyone improves their own work, one small change at a time, using the scientific method. It’s not a suggestion box — it’s collaborative, fast, and action-oriented. Success depends on leadership engagement and psychological…
Headlines say Bourbon is in crisis: Yeah, this looks bad. Look at that decline! This chart supports headlines like: And it’s not just Bourbon, it’s wine and alcohol in general. There were plenty more like this. These headlines are written…
TL;DR: Psychological safety in Lean organizations means people can surface problems, admit mistakes, and challenge assumptions without fear. It is not about comfort or lowering standards–it is the foundation that makes Respect for People, learning, and continuous improvement possible. In…
I recently gave a virtual keynote for a global manufacturing company that’s a customer of KaiNexus. Their leaders wanted to explore how to strengthen a culture of improvement — not just by preventing mistakes, but by learning from the ones…
When I launched the My Favorite Mistake podcast in September 2020, I hoped to create space for leaders and innovators to share the moments they wished they could take back — and more importantly, what they learned from them. Five…
TL;DR: Medical mistakes are usually system failures–not individual failures. By asking “why did this happen?” instead of “who caused it?”, healthcare organizations can strengthen psychological safety, fix broken processes, and prevent harm before it happens again. Why Medical Mistakes Are…
Blame-based cultures kill improvement. Leaders must resolve to build trust and safety if they want innovation and engagement. During Katie Anderson‘s Japan Study Trip this past November, a participant shared an observation with me that resonated deeply: “The biggest challenge…
Twelve years later, I realized I had already met the legendary Toyota leader on my very first Lean trip to Japan. Here’s what I learned then–and what I’m still learning now. I’m very excited to depart for Japan on Sunday…
When discussing mistakes, it’s common to hear terms like “stupid mistake” or “dumb mistake” thrown around, especially when reflecting on our own errors. However, labeling mistakes in this way is unproductive. In The Mistakes That Make Us, one of the…
TL;DR: Learning from mistakes requires more than problem-solving tools — it requires psychological safety.In this Shingo Institute webinar, Mark Graban explains why fear and futility prevent people from speaking up, how Toyota and healthcare organizations respond constructively to mistakes, and…
This episode of the Lean Blog Interviews Podcast explores psychological safety in Lean leadership through the lens of Toyota’s culture, with insights from Mike Hoseus, former Toyota leader and co-author of Toyota Culture. We discuss how respect for people, andon…
Scroll down for how to subscribe, transcript, and more My guest for Episode #500 of the Lean Blog Interviews Podcast is me, your usual host Mark Graban. Today, I’m mixing up the format with a solo episode that celebrates 500…
