I’m a big nerd in that I love reading newspapers basically cover to cover. I’m a nerd in many ways, I guess. You don’t have to be a survey nerd to take my short reader survey (and you might win…
My wife and I were in Boston over the weekend, as it was her fifth reunion from her MIT master’s program. I’m also an alum, but was considered a “guest” since I graduated 16 years ago from my program and…
Our guest today is Alan G. Robinson, PhD, an award-winning author, educator, researcher and consultant. He has co-authored six books, including Modern Approaches to Manufacturing Improvement: The Shingo System, Ideas Are Free, and his latest, The Idea-Driven Organization. His specialties include managing…
Last week, I had the opportunity to spend a day with my Healthcare Kaizen co-author Joe Swartz and his colleagues at one of the three hospitals in the Franciscan St. Francis Health system. It was my second visit and, like…
People often say Lean is pretty simple (or that it’s just “common sense“). Yeah, some of the concepts are simple… but sometimes deceptively so. Or, we find that it’s easier to describe Lean (as a management system, a set of…
My guest today for Episode 202 is Patrick Graupp, co-author of the excellent book Getting to Standard Work in Health Care: Using TWI to Create a Foundation for Quality Care, co-authored with Martha Purrier from Virginia Mason Medical Center. If…
Last Thursday, Joe Swartz and I presented about “Kaizen Coaching” at the annual Shingo Institute Conference. In the start of our breakout session, I made a point I usually make, something I learned from Norman Bodek: “A suggestion is something…
Last night, my co-author Joe Swartz and I were able to formally receive the Shingo Research and Professional Publication Award for our book Healthcare Kaizen. We learned about this recognition about a year ago and received the formal recognition last night, including a very…
Welcome to the landing page for viewing and listening to podcasts that are grouped by different themes. Click here for the Lean Blog Interviews Podcast main page. Podcasts by Theme: Lean Healthcare podcasts Lean CEO podcasts Lean Enterprise Institute leaders…
Joining me for episode #187 is Joe Swartz, my friend and esteemed co-author of our books Healthcare Kaizen: Engaging Front-Line Staff in Sustainable Continuous Improvements and The Executive Guide to Healthcare Kaizen: Leadership for a Continuously Learning and Improving Organization.…
Joe Swartz and I are building upon our well-received (and Shingo Research Award winning) book Healthcare Kaizen with a new special edition aimed at busy senior leaders. The book is available for pre-order now at Amazon.com: The Executive Guide to…
There’s a great piece, currently available for free on the HBR website, about continuous improvement: The Culture to Cultivate The author, George Halvorson, is the recently retired CEO of Kaiser Permanente and it’s really helpful that he is writing about…
