Receiving the Shingo Research Award for “Healthcare Kaizen”
Last night, my co-author Joe Swartz and I were able to formally receive the Shingo Research and Professional Publication Award for our book Healthcare Kaizen. We learned about this recognition about a year ago and received the formal recognition last night, including a very cool crystal book.
This is a very meaningful recognition for a number of reasons. My parents and Joe's parents were all there. My wife was there, even though Texas thunderstorms turned a six hour trip to Sandusky into a 12-hour ordeal of diversions and delays.
I learned yesterday that Joe's father worked directly with Shigeo Shingo in the 1970s, the manufacturing genius this award is named after. Shigeo's son, Ritsuo Shingo, was in attendance last night. Joe's dad also knew Dr. W. Edwards Deming and my father met Deming a few times and took his famed four-day seminar. The Shingo Institute and the work of Dr. Deming continues to inspire us today.
Joe and I stand on the shoulders of the giants we have learned from, including Masaaki Imai and Norman Bodek. It was Norman who introduced me and Joe back in 2005 as we both transitioned into healthcare. I've learned a lot from each of them and owe them more gratitude than a blog post can express.
We wouldn't have a book without the hard work and dedication of the leaders and healthcare professionals at Joe's organization, Franciscan St. Francis Health, and all of the people I have worked with along the way.
We'd like to honor everybody who is working to create a culture of continuous improvement in healthcare (or any workplace).
It's also work recognizing everybody who does NOT work in a culture of continuous improvement… they all deserve better and their patients deserve better. But, we will keep plugging away and ask everyone reading this to do the same. Thanks for your work and passion for changing healthcare.
There were four other healthcare books that received the award last night:
Perfecting Patient Journeys: Improving Patient Safety, Quality, And Satisfaction While Building Problem-Solving Skills by Judy Worth, Tom Shuker, et. al.
Achieving STEEEP Health Care by multiple authors
Lean Leadership for Healthcare: Approaches to Lean Transformation by Ronald Bercaw
Congratulations to all the recipients!