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Shigeo Shingo on Learning from Mistakes: Why “Foolproofing” Became Mistake-Proofing

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Ryan McCormack’s Operational Excellence Mixtape: October 7, 2022

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Why Medication Error Proofing Matters–Lessons from COVID Vaccine Administration

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Tom Peters and Mark Graban smiling during a virtual interview.
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Tom Peters on Leading Through the Madness of COVID-19 and Beyond

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Operational Excellence Mixtape: May 22, 2020

Ryan McCormack - 0
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Operational Excellence Mixtape: January 31, 2020

Ryan McCormack - 0
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Podcast #329 – Mike Eisenberg, The Film “To Err is Human”...

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Operational Excellence Mixtape: November 9, 2018

Ryan McCormack - 0
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Using a Checklist is Better Than Reprimanding Someone and Saying “Don’t...

Mark Graban - 3
Audio

Lean Quick Wins: How Asking Frontline Staff Builds Engagement Fast

Mark Graban - 11
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Steve Montague on Patient Safety, Checklists, and Lean Lessons from Aviation

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Audio

How Failed Lean Implementations Are Like a Bad Home Theater System

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