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Today's podcast is presented with a heavy heart, after the recent passing of my friend Dr. Michel Téatrault, the CEO of St. Boniface General Hospital and a great Lean leader. He was a friend to many...
Today's guest is Eric Dickson,MD, MHCM, FACEP, the president and CEO of UMass Medical Center. Today's podcast is a recording of an interview that I did on stage at the 2015 Lean Healthcare...
Enhancing Workplace Well-being and Patient Care Through Lean Initiatives Joining me for episode #230 is Paul DeChant, MD, MBA to talk about reducing burnout, especially physician burnout, through...
In this 2015 conversation, John Dyer reflects on his career at General Electric — including attending Dr. W. Edwards Deming's four-day seminar and a smaller follow-on course — and what...
tl;dr: Kindness in leadership isn't about being nice or avoiding mistakes. It's about responding to mistakes in ways that help people learn, grow, and improve–starting with how we treat...
Karen Martin is one of those people I've been lucky to know and learn from for a long time. She's...
KaiNexus recently hosted a webinar I was especially looking forward to: “Unlock the Power of...
When organizations struggle to sustain Lean transformation, people often look first at tools...
Recently, I had the pleasure of moderating a webinar titled “Driving a Culture of Transforming...
TL;DR: Lean tools don't fail because people resist change–they fail because people don't feel...
One of the most powerful elements of continuous improvement is the ability to learn from each other...
I'm excited to be presenting this webinar on February 12th at 1 pm ET as part of the KaiNexus...
TL;DR: Psychological safety isn't optional for continuous improvement. This KaiNexus webinar...
I'm happy to be hosting and moderating this webinar that will be presented by Brent Loescher, a...
I'm happy to be hosting and moderating this webinar that will be presented by Melissa Sherman, a...
Psychological safety is often described as “feeling safe to speak up.” In Lean...
Are you looking to transform your business strategy into actionable results? Join us for our...
Local doctors cut stress Below is a video from an Albuquerque TV news station, visiting a doctor's...
Donald Berwick: Curing the Healthcare System – BusinessWeek Good exposure for the...
You might know Mike from my podcast with him (performing as Dr. W. Edward Deming). Here are three...
