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The WSJ Overgeneralizes about The “Japanese Model,” Not All Companies Are...

Mark Graban - February 8, 2018 5

Audio

What Reduced this E.D.’s Waiting Times? Sexy Technology or Process Change?

Mark Graban - March 30, 2017 2

Blog

The Real #VAscandal is the Long Waiting Times & Bad Management,...

Mark Graban - May 28, 2014 23

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WSJ Video on Gaming the VA Wait List System & Targets

Mark Graban - May 28, 2014 3

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A Test for Executive Candidates – It’s Time to Power Off...

Mark Graban - November 1, 2012 6

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Improving “Door to Balloon” Times and Patient Care – in Some...

Mark Graban - September 17, 2012 8

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WSJ: How to Be a Better Boss? Spend Time on the...

Mark Graban - February 15, 2012 11

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Time & Motion Studies Are Not “Discredited,” Just How They Are...

Mark Graban - May 25, 2011 29

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Fox News Channel Understands “Lean” Better than the WSJ

Mark Graban - May 2, 2011 7

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The Article I Wish I Had Read about Starbucks in Yesterday’s...

Mark Graban - October 14, 2010 9

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WSJ Wrongly Blames Apple Inventory Problems on “Lean Manufacturing”

Mark Graban - July 15, 2010 12

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UK Government Wants Lean and Six Sigma or Just Cost Cutting?

Mark Graban - July 6, 2010 6

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Mark Graban on Ryan McCormack’s Operational Excellence Mixtape: June 27, 2025June 27, 2025
On the Boeing story from NPR... I heard the host introduce the story by saying that the NTSB had not…
Mark Graban on Going to the Gemba Means More Than Looking at Boards, Status, and Metrics (or Your Watch)June 27, 2025
Thanks for reading and for sharing your thoughts, Caitlin!
Caitlin R on Going to the Gemba Means More Than Looking at Boards, Status, and Metrics (or Your Watch)June 27, 2025
Thank you so much for this article. It is very timely reinforcement of some of the positive intention, time, and…
Mark Graban on Debunking Misconceptions About Toyota Production System: Video Insights From Nampachi HayashiJune 26, 2025
It seems that Hiyashi-san has passed away: https://www.linkedin.com/posts/salvadordsanchez_rip-hayashi-san-i-learned-today-from-activity-7343860564621766656-JQaL/?utm_source=share&utm_medium=member_ios&rcm=ACoAAAABPaABhOVeGXuJ269R5pg9p0RYCrARSl0 Deepest condolences to his family, friends, and former colleagues...
Venkat on Debunking Misconceptions About Toyota Production System: Video Insights From Nampachi HayashiJune 26, 2025
Great post

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