A Pharmacist’s Jail Cell Interview – What Good Does Blame Do? Mark Graban Mar 10, 2010 26 Best Here's one to ponder and comment on - does putting a pharmacist in jail for six months and ruining his career and…
My Thoughts on Standardized Work and #Lean Mark Graban Feb 22, 2010 39 Best I've written about many of these ideas and themes before in various blog posts, but I wanted to consolidate my!-->!-->!-->…
10 Things I Wish Lean Practitioners Wouldn’t Say in 2010 Mark Graban Jan 4, 2010 60 Blog In the blog tradition of "Top 10" lists (and "do not say" lists, like this one from Time or this workplace!-->!-->!-->…
The Purpose of Kaizen Events Mark Graban Nov 5, 2009 19 Best I recently ran into David Meier, co-author of the outstanding books The Toyota Way Fieldbook and Toyota Talent.…
What’s the Buzz on #Lean Certifications? [Be Sure to Read the Comments!] Mark Graban Sep 22, 2009 91 Best Question for the readers... what's the latest thinking out there about certifications for Lean? I'm biased!-->!-->!-->!-->!-->…
Statistics on Healthcare Quality and Patient Safety: Understanding the Problems… Mark Graban Aug 9, 2009 60 Blog On the heels of the "Dead by Mistake" articles in the news, I'm once again having trouble finding a single!-->…
Where Did I Start with Lean? Mark Graban Jul 23, 2009 17 Blog I love it when I have a chance to meet Lean Blog readers and Twitter followers in the "real world." In the past few…
“Lean Won’t Work Here… We’re Different!” Is That… Mark Graban Jul 14, 2009 29 Blog I'm sure anybody who has done any work with Lean has heard these words said in one form or another, often prefaced!-->…
100 Best Business Books of All Time? Mark Graban Feb 9, 2009 19 Blog Business list mixes Covey with Seuss - JSOnline There's a new book I saw at the airport the other day, a…
This WSJ Article (as do Many Organizations) Misses the Point of 5S Mark Graban Oct 27, 2008 29 Best Neatness Counts at Kyocera and at Others in the 5S Club - WSJ.com I'm going to violate a rule I have to try not…
No Loyalty or Responsibility from Dell – Don’t Call Them… Mark Graban Apr 3, 2008 22 Best Dell to close Austin plant, cutting more than 800 jobs | Statesman Business Blog I'm angry. I try not to blog…
An Error Proofing Challenge Mark Graban Aug 15, 2007 31 Best How would you error proof this material handling / logistics situation? I have a few ideas, but thought this would…
Management’s Job is to be Proactive Mark Graban Aug 14, 2007 20 Best Running a hospital: Our Joint Commission Report The headline is my modification of a Deming expression, that…
Great Piece on Problem Solving Mark Graban Aug 11, 2007 19 Best Elegant Solutions: Mind of the Innovator Matthew May is the author of the book The Elegant Solution, a friend of…
Is a “Rude” Customer Still Right, at Starbucks or any Setting? Mark Graban Mar 26, 2007 34 Best Starbucks Gossip: I know Starbucks would never allow a sign like this to be posted... One blog I follow sometimes…
Lean or “L.A.M.E.”? Mark Graban Mar 21, 2007 57 Best Many of the "anti-lean" stories I hear sound like descriptions of situations or methods that I would hardly…
Just Throw Everyone in Jail, Then Mark Graban Dec 10, 2006 12 Best From the News It sure is easier to think that medical mistakes are as simple as one person being criminal, or…
“Assembly Line Medicine” Mark Graban Nov 28, 2006 7 Best I give a lot of lean overview presentations to healthcare audiences. While I talk mostly about the application of…