Mark Graban
Mark Graban is an internationally-recognized consultant, author, and professional speaker, and podcaster with experience in healthcare, manufacturing, and startups.
Mark's latest book is The Mistakes That Make Us: Cultivating a Culture of Learning and Innovation, a recipient of the Shingo Publication Award.
He is also the author of Measures of Success: React Less, Lead Better, Improve More, Lean Hospitals and Healthcare Kaizen, and the anthology Practicing Lean, previous Shingo recipients.
Mark is also a Senior Advisor to the technology company KaiNexus.
Lean Coffee Talk #3: What do Crayola, the NFL, MIT, the...
Listen:
In Season 2, Episode 3, Mark Graban and Jamie Flinchbaugh both share specific episodes of their other podcasts. Jamie shares his People Solve Problems...
Free Kindle Book: Reflections from Lean Leaders — For a Limited...
I wanted to share that one of my early experiments in e-book publishing is available for free on Amazon Kindle for a limited time...
Don’t Make Leaders Do Mental Gymnastics With Your Performance Measures
When executives have to mentally draw trend lines in their heads just to make sense of performance data, something's broken. That's the reality in...
How Safe is it to Admit a Mistake at Work? [Poll]
When someone on your team makes a mistake, what happens next?
Do they speak up--or stay quiet?
Do leaders give feedback that demonstrates curiosity--or do they...
The Mistake-Smart Leader’s Checklist: 6 Behaviors to Build Trust, Safety, and...
We all say mistakes are a part of learning. Or at least many of us do, as individuals.
But how many organizations actually act that...
Speaking at the 2025 Lean Solutions Summit: Why Culture Comes Before...
I'm excited to announce that I'll be speaking at the 2025 Lean Solutions Summit, which will take place September 24-26 in Detroit, Michigan.
This...
Stop Reacting to Red Light Metrics: Why ‘Two Reds in a...
Given the title of this post, this is NOT advice related to driving and traffic (or other transportation situations where red lights mean "stop").
I'm...
Inside the Lean Healthcare Accelerator: Lessons from Japan with Dave Fitzpatrick
Scroll down for how to subscribe, transcript, and more
My guest for Episode #527 of the Lean Blog Interviews Podcast is Dave Fitzpatrick, co-founder of...
Join Me in Japan: A Lean Healthcare Accelerator Experience for 2025...
A unique opportunity for healthcare leaders to see Lean thinking in action across hospitals and industry in Japan--with reflection, depth, and cultural context.
Since 2012,...
Why Learning from Mistakes Is Essential for High-Performing Founders — And...
In many industries -- healthcare, manufacturing, startups, you name it -- we often celebrate innovation, grit, and rapid growth. But what gets less attention...
Honoring Mistakes, Mentors, and the Spirit of Continuous Improvement: Reflections on...
Today's post is a longer and annotated version of my acceptance speech at last week's Shingo Conference awards gala.
It's a great honor that The...
Psychological Safety at Work: Why You Get Your Say, Not Always...
There's a phrase I've been thinking about a lot lately:
"You get your say, not always your way."
It's a short sentence, but it says a...
