Mark Graban
Mark Graban is an internationally-recognized consultant, author, and professional speaker, and podcaster with experience in healthcare, manufacturing, and startups.
Mark's latest book is The Mistakes That Make Us: Cultivating a Culture of Learning and Innovation, a recipient of the Shingo Publication Award.
He is also the author of Measures of Success: React Less, Lead Better, Improve More, Lean Hospitals and Healthcare Kaizen, and the anthology Practicing Lean, previous Shingo recipients.
Mark is also a Senior Advisor to the technology company KaiNexus.
Job Cuts, Morale, and Visual Aids
Ford's salaried job cuts done for now"For now." I'm sure that's encouraging to the survivors at Ford.I got an email from a GM friend...
Leveling Restaurant Traffic
WSJ.com - Dunkin' Donuts Tries to Go Upscale, But Not Too Far
I haven't seen one of these first hand, but the parent company of...
Wal-Mart to buy MORE from overseas?
WSJ.com - Wal-Mart Sticks With Fast Pace Of Expansion Despite Toll on SalesFrom today's Wall St. Journal:Wal-Mart is striving to bolster its returns by...
Bad "Root Causing" in the ER
globeandmail.com : Vancouver General's ER doctors warn patientsThe problem described in this article is a very common one, regarding "patient flow." When hospitals...
Reading “Hardwiring Excellence” by Quint Studer
Hardwiring Excellence by Quint Studer
As I continue my journey in lean healthcare, I'm enjoying the chance to learn about the cultures of healthcare organizations....
Doctor Suspended For THIRD Wrong Surgery
theledger.comTalk about not learning from your mistakes. There are so many simple ways of error proofing surgery, including having procedures in place to...
Lean thinking really does work
Times OnlineThanks to Rob, from the UK, for pointing me toward this article. Lean "dull and vaguely unpleasant?" Never! Lean and...
Lean in Iran?
I was checking out the blog server logs and it claims there was a blog visitor from "Iran, Islamic Republic Of". Yes, that...
Lean to Save Us From Bird Flu?
Engineers could aid bird flu vaccine effort
Interesting stuff.... time to break bottlenecks in vaccine production!
Avian flu experts appealed on Monday to engineers -- a...
Hillary on Lean and GM
Chicago Sun TimesI don't mean to turn this into a political forum. I will say I don't like Hillary Clinton or her politics....
Chrysler Gains Edge by Giving New Flexibility to Its Factories
WSJ.com - $$ Subscription RequiredFront page article today about Chrysler and flexible manufacturing, focused on the retooled plant in Belvidere IL. Here is...
Pharmacy Error Proofing Example
Here is a great example of error proofing that I've never seen before. It's springtime, so my allergies have been killing me, especially...
