Mark Graban
AOL Wasting Their (Former) Customer’s Time
One of the key tenets of the Womack and Jones book "Lean Solutions" is "don't waste my time" (as a customer). Below is an...
Learning Lean from Col. Sanders??
Fried Chicken Dinner, on the Fly - New York Times
This isn't a "lean" article per se, but still, it reminded me of the operational...
Applying Lean to a Factory for the Blind
CITIZEN-TIMES.com: Techniques improve factory efficiency at Industries for the BlindHere is a very interesting story about a North Carolina lean consultant who worked with...
New Blog: Team Leaders’ Resource Library
Team Leaders' Resource LibraryHere is a blog I just discovered, done by Karl McCracken, who is a regular commenter here on the LeanBlog. ...
Deepening our Understanding of Lean Manufacturing and Respect for Humanity with...
Here is the second LeanBlog Podcast, featuring author and consultant Norman Bodek, President of PCS Press.
The first one can be found here and you...
More Shameless Cross Promotion
StartupGarden: Ten Blogs I LoveI was very happy to be included on this list of favorite blogs written by Tom Ehrenfeld, another good friend...
Mark Being Interviewed, Upcoming Podcasts
PodcasterNews - Industry Report 8-4 Lean Blog Podcast - LeanBlog.orgThe link above is a short interview I did with Ken Rayment for his podcast,...
Don’t be Satisfied…
Kaizen and Lean Manufacturing thoughts | Gemba Panta ReiGood post from Jon Miller here on his blog. He's right, most companies and leaders...
Operational Problems Slow Starbucks Growth
"Starbucks' Sales Slide on Frozen Drinks"
Starbucks is blaming operational problems for their sales slide (actually, it's just the rate of sales increase that fell,...
More on Airport Near Misses
I knew it when I first wrote about the latest "runway incursion" (near miss) at O'Hare. It seems too easy to pin the...
From Push to Pull in Lean Implementation
Daily Kaizen: Stop SellingHere's a good post from the Daily Kaizen blog about the need to "stop selling" lean. Remember, "push" is bad,...
Even Earlier!
Lean Blog: Early Risers in Healthcare! (My belly aching from March)OK, a new early "low" of sorts. Currently visiting a hospital, patient blood...