From Push to Pull in Lean Implementation

Daily Kaizen: Stop Selling

Here's a good post from the Daily Kaizen blog about the need to “stop selling” lean. Remember, “push” is bad, so if you're pushing lean (or pushing tools) on people, they are likely to be defensive.

If you are helping people solve real problems, helping them reduce and eliminate waste (thereby making their lives easier, as employees, and helping customers), then people will start pulling on lean. “Pull” is good. Show some success and people will start pulling on lean methods and your lean help.

Please check out my main blog page at www.leanblog.org

The RSS feed content you are reading is copyrighted by the author, Mark Graban.

, , , on the author's copyright.

Get New Posts Sent To You

Select list(s):
Mark Graban
Mark Graban

Mark Graban helps leaders build workplaces where people speak up and improvement sticks, through Lean management, psychological safety, and better use of metrics. He is a keynote speaker, advisor, and host of the Lean Blog Interviews and My Favorite Mistake podcasts.

He is the author of The Mistakes That Make Us, Measures of Success, Lean Hospitals, and Healthcare Kaizen, and a three-time recipient of the Shingo Publication Award. His next book is The Silence Tax.

Mark is also a Senior Advisor to KaiNexus. Get his free ebooks.

Articles: 6496

2 Comments

  1. But not EVERYONE will just come along once they see the evidence. Since we’re using pull here as an analogy, it does have limitations. SOME people will have to be pushed.

    However, go first where there is pull. Why create artificial barriers to progress?

Leave a Reply

Your email address will not be published. Required fields are marked *