Mark Graban
Mark Graban is an internationally-recognized consultant, author, and professional speaker, and podcaster with experience in healthcare, manufacturing, and startups.
Mark's latest book is The Mistakes That Make Us: Cultivating a Culture of Learning and Innovation, a recipient of the Shingo Publication Award.
He is also the author of Measures of Success: React Less, Lead Better, Improve More, Lean Hospitals and Healthcare Kaizen, and the anthology Practicing Lean, previous Shingo recipients.
Mark is also a Senior Advisor to the technology company KaiNexus.
A Peek, Of Sorts, Into Starbucks’ Operations
Starbucks Gossip Blog - Open ThreadStarbucks Replaces CEO with ChairmanI've posted about Starbucks before - I believe they have people at headquarters learning about...
New Column on the Lean Directions Site
Lean Directions: LEAN vs. LAMEIt's a bit recursive to link to a post that links to me, but Mike Thelen (a frequent comment participant...
My Book is Done!
Just an update for those who were following the progress of my book on "Lean Hospitals." It's done! I have submitted the manuscript to...
A New Turn of An Old Phrase
"Use our minds first, not our money" | DailyKaizenI like the phrase, above, that Lee Fried used at the DailyKaizen blog. I think I...
A Biotech Company Using Lean
New England Peptide Implements Lean ManufacturingHere is an article about what might seem like a very untraditional industry using Lean -- biotech. It's a...
Kaizening the Lean Blog
Updated: Changed the title to better reflect what the comments have turned into -- general ideas for improving the blog. Thanks for your feedback!Reader...
Why Do Patients Have to Do This?
The Informed Patient - WSJ.comGood column in the WSJ today, as always, from Laura Landro. She writes about the need for patients to take...
Fun With Statistics, SPC Edition
To borrow a theme from Kevin Meyer, here's some "fun with statistics," or at least this kind of thing is fun to me, being...
A Deming Impersonator?
Saginaw Valley Quality Source - Beta ยป What Would Dr. Deming Say?:Has anyone ever heard of or seen Mike Micklewright, a "Deming impersonator?"...
Intro to TWI Presentation
TWI Summit - Training within Industry HomeCourtesy of the folks at the Training Within Industry Summit (being held May 6-7 in Orland, FL). My...
Mindless Government Bureaucracy Puts a Halt to Hospital Checklists
A Lifesaving Checklist - New York TimesA number of you have emailed me, yes I'm aware of this horrible, ridiculous development that followed earlier...
Amazon & Putting Customers First
Put Buyers First? What a Concept - New York TimesI'm a huge fan of Amazon (AMZN), having first ordered a "required pre-reading" book from...
