Mark Graban
These Quotes from “Toyota Culture” on Servant Leadership are Powerful
I've been making my way through the book Toyota Culture: The Heart and Soul of the Toyota Way at a regrettably slow pace.
There's such...
Using Lean to Expand Capacity… Who Loses?
CJOnline / The Topeka Capital-Journal - Topeka Hallmark to absorb workIs there a Hallmark card that says, "Sorry you lost your job?" They do,...
Toyota to Pay for Kaizen OT in Japan
asahi.com article - ENGLISHInteresting article from Japan...Toyota's 40,000 factory workers in Japan are all engaged in kaizen, or continuous improvement, as a core part...
A Lean Guy Reads the Financial Times
I've often done posts titled "A Lean Guy Reads the WSJ" -- I would create a link to them, but I'm currently suffering a...
LeanBlog Podcast #45 – Gwendolyn Galsworth, “Visual Displays”
Episode #45 is another conversation with Dr. Gwendolyn Galsworth, who you might remember from Episode #26 last year.
In this episode, we talk about...
"Rounding" and "Gemba Walks"
StuderGroup - The Magic of Rounding
Here's a good article from Quint Studer about "rounding" -- something Lean folks might refer to as a "Gemba...
Want a Buy a Cheap Joe Biden ’08 Hat?
As Candidates Quit, Trinkets Pile Up (Free CareerJournal.com article)
Here's an amusing article from the WSJ... sort of old news now, but also a story...
Links for Buying my Book
Again, the main site for my book is www.leanhospitalsbook.com. I have some exciting new endorsements, including from John Touissant. I'm thrilled he would be...
Great Lean/TPS Overview in an Unlikely Place
The Open Secret of Success: Financial Page: The New Yorker
I'm not normally a reader of The New Yorker, but I thank Norman Bodek for...
Process Firefighting, Sometimes the Result of Process Arsonists?
"process arsonist" - Google Search
I was talking with someone a few weeks back about the analogy of "fire fighting" in a workplace (something that...
“Standard” vs. “Standardized” Work in Lean
I responded to a question that was posed on the NWLean email/web group. It asked about the use of the phrase "standardized work" instead...
The Solution is Automation?
The Challenge From China - WSJ.com:The above linked article is pretty wide-ranging, written by a political guy, mostly about the growing military threat from...