Mark Graban
Mark Graban is an internationally-recognized consultant, author, and professional speaker, and podcaster with experience in healthcare, manufacturing, and startups.
Mark's latest book is The Mistakes That Make Us: Cultivating a Culture of Learning and Innovation, a recipient of the Shingo Publication Award.
He is also the author of Measures of Success: React Less, Lead Better, Improve More, Lean Hospitals and Healthcare Kaizen, and the anthology Practicing Lean, previous Shingo recipients.
Mark is also a Senior Advisor to the technology company KaiNexus.
Managing to Learn, from John Shook
Managing to Learn: Using the A3 management process to solve problems, gain agreement, mentor, & leadPublished by the Lean Enterprise Institute, John Shook has...
Screwed by Bad Software – Be Careful
WD Sync software on the WD Passport drive - WORLD Law Direct ForumsI'm furious. Really, I'm dumbfounded -- too dumbfounded to really be upset.I...
Avoiding the Use of Japanese Terms?
Blog reader Kevin wrote with this excellent question (used with his permission):My question is about the idea I see many using in the lean...
Hospital errors strike again (and again and again and again!)
By Mike Thelen:Having spent the last 10 years working within Lean disciplines, it is second nature to identify shortcomings in any business model from...
Creating a Lean Family Practice
Creating a Lean Practice - April 2006 - Family Practice ManagementI started a new client project yesterday, so I'm a bit swamped. I'm excited...
The 5S Garage Video
Has anyone seen or used this "5S Garage" video? Seems like an interesting concept. Sample video below.I did hear, from a trusted Lean friend,...
Ford, Henry Ford, the Model T, and a Hospital
Ok, so I'll combine a mish-mash of Ford related topics into a single post here.
First off, it's the 100th anniversary of the Model T,...
Upcoming Charity Auction with Norman Bodek
Some of you might remember that I was offering autographed book copies or autographed labels for "Lean Hospitals" as a fundraiser for the Josie...
"If you didn’t do it in Six Sigma, then it didn’t...
Guest Columnist - Quality DigestWow, this is pretty bad... allegedly about GE. Granted, any dysfunctional Lean company could end up with similar dynamics. So...
Wow, the Joint Commission Moves Slowly
Heparin errors and patient harm have been in the news quite a bit the last few years. So what are hospital regulators doing about...
Presenting at the Lab Quality Confab
I'm giving a talk this morning at the "Lab Quality Confab," an event for hospital laboratory leaders. The title of my presentation is "Engaging...
Book Review: The Ice Cream Maker
The Ice Cream Maker: An Inspiring Tale About Making Quality The Key Ingredient in Everything You DoI was reading the WSJ a while back...
