Mark Graban
Mark Graban is an internationally-recognized consultant, author, and professional speaker, and podcaster with experience in healthcare, manufacturing, and startups.
Mark's latest book is The Mistakes That Make Us: Cultivating a Culture of Learning and Innovation, a recipient of the Shingo Publication Award.
He is also the author of Measures of Success: React Less, Lead Better, Improve More, Lean Hospitals and Healthcare Kaizen, and the anthology Practicing Lean, previous Shingo recipients.
Mark is also a Senior Advisor to the technology company KaiNexus.
A Free Resource for Leaders: The Mistake-Smart Leader’s Checklist
We all say mistakes are a part of learning. Or at least many of us do, as individuals.
But how many organizations actually act that...
Speaking at the 2025 Lean Solutions Summit: Why Culture Comes Before...
I'm excited to announce that I'll be speaking at the 2025 Lean Solutions Summit, which will take place September 24-26 in Detroit, Michigan.
This...
Stop Reacting to Red Light Metrics: Why ‘Two Reds in a...
Given the title of this post, this is NOT advice related to driving and traffic (or other transportation situations where red lights mean "stop").
I'm...
Inside the Lean Healthcare Accelerator Experience: Japan Insights with Dave Fitzpatrick
Scroll down for how to subscribe, transcript, and more
My guest for Episode #527 of the Lean Blog Interviews Podcast is Dave Fitzpatrick, co-founder of...
Join Me in Japan: A Lean Healthcare Accelerator Experience This October
Since 2012, I've had the opportunity to visit Japan six times, each trip a deep learning experience--rich with lessons about Lean, Kaizen, leadership, culture,...
Why Learning from Mistakes Is Essential for High-Performing Founders — And...
In many industries -- healthcare, manufacturing, startups, you name it -- we often celebrate innovation, grit, and rapid growth. But what gets less attention...
Honoring Mistakes, Mentors, and the Spirit of Continuous Improvement: Reflections on...
Today's post is a longer and annotated version of my acceptance speech at last week's Shingo Conference awards gala.
It's a great honor that The...
Psychological Safety: You get your say, not always your way.
There's a phrase I've been thinking about a lot lately:
"You get your say, not always your way."
It's a short sentence, but it says a...
Update on my June 17th Workshop: Improving the Way We Improve...
Are your improvement efforts falling flat, or are you constantly chasing red dots? Are you interested in improving the way we improve?
I've had to...
Lean Coffee Talk #2 (Lean Whiskey #52): Australia, New Coke, Boeing,...
Listen:
In Season 2, Episode 2, Mark Graban and Jamie Flinchbaugh begin with Mark sharing about his Australia and New Zealand workshop tour with the...
From Chaos to Clarity: How a Health System CEO Used Process...
"Every month, we're buried in data--and yet somehow, we're still arguing over whether there's actually a problem."
That was the problem statement shared with me...
Driving a Culture of Patient Safety: Lessons for Healthcare and Beyond
Recently, I had the pleasure of moderating a webinar titled "Driving a Culture of Transforming Patient Safety with KaiNexus" featuring leaders from Our Lady...
