Mark Graban
Mark Graban is an internationally-recognized consultant, author, and professional speaker, and podcaster with experience in healthcare, manufacturing, and startups.
Mark's latest book is The Mistakes That Make Us: Cultivating a Culture of Learning and Innovation, a recipient of the Shingo Publication Award.
He is also the author of Measures of Success: React Less, Lead Better, Improve More, Lean Hospitals and Healthcare Kaizen, and the anthology Practicing Lean, previous Shingo recipients.
Mark is also a Senior Advisor to the technology company KaiNexus.
Customer Intimacy = Safety from Salmonella?
I'm not one, generally, to worry about consumer privacy with stores and them tracking my purchases. I like that amazon.com keeps a record of...
Lean Healthcare in Ohio
I found a few articles lately about Lean being implemented in some Ohio hospitals, so I'll share two of them here.Crescent-News.com - Hospitals headed...
Error Proofing Against Pirates
Like many, I closely followed the recent pirate seizure of the Maersk ship with the American crew and was happy when the captain was...
The Benefits of Using Lean Approaches for Software Development
If Lean can work in healthcare, why not software? Today's guest post is by Eric Landes, who currently works with Lean/Agile techniques in ...
Airbus "Violated Key Tenet of Lean"?
Airbus Aims to Pull Back Without Stalling - WSJ.com:This recent article about Airbus talks about facing a challenge of declining airplane orders.Airbus said Friday...
Online WSJ Comment from Toyota Person
Toyota Poised to Make Shift in North America - WSJ.com
Interesting WSJ comment from this recent piece about planned management changes in North America.
Jim Lentz,...
Book Giveaway Winners Announced
Hi - thanks to those who entered the contest by signing up for my newsletter list. I will email the winners today for you...
Misguided Error Proofing?
A core Lean concept is "error proofing." We use physical devices or processes that make it difficult or impossible for errors to be made....
Tips from the LEI Lean Transformation Summit
Being LEAN in tough economic times | Article |Thanks to Liz Guthridge (@lizguthridge on Twitter) for these notes from the recent LEI summit,...
Japan’s CEO Aren’t Greedy Villains
In Japan, more CEOs share the pain of tough times - USATODAY.comThe USA Today, whether they're trying or not, is doing a good job...
Standardized Work Should Not be Robotic – Especially in Healthcare
Why 'Quality' Care Is Dangerous - WSJ.com
Yesterday's WSJ opinion piece by Dr. Jerome Goopman (author of How Doctors Think) and Pamela Hartzband caught my...
Nice Toyota "Root Cause" Problem Solving Example in USA Today
The other 'Big 3': Japanese car giants caught in sales skid, too - USATODAY.comIt was Kaizen Week in the paper, apparently, as the word...
