Mark Graban

Mark Graban
5777 POSTS 4561 COMMENTS
Mark Graban is an internationally-recognized consultant, author, and professional speaker, and podcaster with experience in healthcare, manufacturing, and startups. Mark's latest book is The Mistakes That Make Us: Cultivating a Culture of Learning and Innovation, a recipient of the Shingo Publication Award. He is also the author of Measures of Success: React Less, Lead Better, Improve More, Lean Hospitals and Healthcare Kaizen, and the anthology Practicing Lean, previous Shingo recipients. Mark is also a Senior Advisor to the technology company KaiNexus.

Great Op-Ed from Paul O’Neill on REALLY Improving Healthcare

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Op-Ed Contributor - Health Care's Infectious Losses - NYTimes.com FINALLY, a major contribution to the discussion about how we need to improve the quality of...

Do Ideas Go "Poof" at Starbucks?

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By Mark Graban:I'm always fascinated by Starbucks. For one, I'm a regular customer and Starbucks has a reputation for hiring pretty educated people as...

I Sometimes Sort of Hate My Book’s Title, I Think

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Another interesting discussion that came up during my trip to The Netherlands... my book's title: Lean Hospitals: Improving Quality, Patient Safety, and Employee Satisfaction (see...

Bad News not Flowing Either Direction at GM?

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Last week, I blogged about an episode where bad news wasn't flowing up in Boeing (or, it's part of a pattern). In my Sunday morning...

How Does Your Team React to a New Person?

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I 've mentioned here, I think, that I was in The Netherlands earlier in June for almost a week. I was invited to speak...

A Breakthrough in Training — Call it "Near-TWI"

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I'm very pleased to present a guest post from Arizona about the successful use of Lean concepts and, more specifically, the "Training Within Industry"...

"Do" Lean or "Be" Lean in IT?

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Lean & IT « IT Business Alignment (IT2B)Oops... I accidentally hit "publish" instead of "save as draft." For a Lean guy, I don't...

Breaking: GM Dumps NUMMI Partnership with Toyota

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After 25 years, GM ditches NUMMI tie-up with Toyota In the news this afternoon: PRESS RELEASE: 2009-06-29 GM Media Statement Regarding GM's Ownership Stake in NUMMI Attributable to Troy...

Book Review: "Kaizen Express"

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I have always learned a lot from John Shook. As I've blogged about before, I've seen John present about TPS and management (leadership, really)...

Clear and Relevant Metrics

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By Matt Wrye: I have been implementing lean over the last 10 years at five different companies. Only during the last eight years and...

The Power of Explaining Why – A Funny Example

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This sign and picture might be a bit rude, so I saved this for a Saturday. To me, a very powerful and often unknown principle...

Bad News Not Flowing Up at Boeing?

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Tomorrow's blog post today... not that anyone will be reading anything non-Michael Jackson related. RIP. A modern tidbit... I learned about the news via...
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