Mark Graban
Mark Graban is an internationally-recognized consultant, author, and professional speaker, and podcaster with experience in healthcare, manufacturing, and startups.
Mark's new book is The Mistakes That Make Us: Cultivating a Culture of Learning and Innovation.
He is also the author of Measures of Success: React Less, Lead Better, Improve More, the Shingo Award-winning books Lean Hospitals and Healthcare Kaizen, and the anthology Practicing Lean.
Mark is also a Senior Advisor to the technology company KaiNexus.
I Guess These Couples Should Worry – We Need Lean, not...
Embryo mix-up worries couples | detnews.com | The Detroit News
I've seen a lot of news stories about couples who suffer through errors caused by...
5S and Kanban at BIDMC = Happiness
Running a hospital: MICUs go Lean: Result = HappinessIn lieu of a blog post today, I'm leaving you with a recent post on Paul...
A "Step Backward" in Patient Safety?
Joint Commission Changes Requirement for Patient ID during Blood Draws | Dark DailyThanks to my friend Robert Michel and the Dark Daily for bringing...
Video about Lean Startups
Gov 2.0 Summit 09: Eric Ries, "Lean Startups: Doing More with Less"
I was tipped off a while back to the work Eric Ries is...
Defects in Air Travel — At Least I Got There Safely
Ah, what a day yesterday. You'd think getting from Boston to Philadelphia would be easy. I'm here, teaching my "Key Concepts of Lean in...
Muda (Waste) Driven By Government Protectionism
To Outfox the Chicken Tax, Ford Strips Its Own Vans - WSJ.comIf people and organizations are good at anything, it's gaming a system or...
Lean Healthcare Conference in Italy
Lean Forums - Lean Healthcare in ItalyI wish I was attending, but I was asked to pass along this info about a Lean...
Sunday Catchup and Update: Certificates and Certifications
Not to rehash the whole discussion, but I wanted to point out Tuesday's blog post about lean certifications... and the fascinating string of comments...
Spotted: A Mysterious “Kaizen Corp”Van in Boston
I saw this van in Boston the other day. I can't find a listing in the Yellow Pages for who they are or what...
Silver Bullets and Easy Answers — Always Appealing
While in Boston, I'm getting the chance to sit in on some sessions of an MIT Seminar in Healthcare Systems Innovation.
Today, the session that...
Au Bon Pain is not French for "Stop the Line"
I had an interesting encounter at the Kendall Square Au Bon Pain yesterday morning. Not a bad customer experience, but something I noticed in...
Interviewed for articles in "Becker’s Hospital Review"
I was recently interviewed by a reporter at Becker's Hospital Review and these are the articles, linked below, written for a hospital and operating...
