Mark Graban
Interview with Paul O’Neill; The Right Goals in Healthcare
Many of you may know of Paul O'Neill for the dramatic employee safety improvements at aluminum maker Alcoa and you may know of him...
John Shook to Replace Jim Womack as CEO of Lean Enterprise...
By now, you may have read the news release and/or e-letter (scroll way down) from the Lean Enterprise Institute that announces founder and chairman...
Great Interview with Dr. Richard Shannon on Lean / Toyota Methods
Today, I'm linking to a fantastic interview and discussion between two luminaries in the patient safety world - Dr. Robert Wachter (read his blog)...
Mental Models: Standardized Work and Performance Measures
A few thoughts while waiting for a Sunday flight... at least it's a Sunday flight towards home.
One reason traditional organizations (and traditional leaders) struggle...
Record of Annual WSJ Just-in-Time / Lean Blunders
The Wall Street Journal, sadly, has a long track record of not understanding Lean, as I've written about many times on my blog. There's...
Lean Parody Audio & Video: GEICO Commercial
Here is the latest of my Lean Healthcare parody commercials.
This time, I'm spoofing the overplayed GEICO commercials, where the gravely-voiced guy in the suit...
If You Had to Rebuild Your Workplace Tomorrow?
I've had the chance recently to re-watch some of The Deming Library DVDs, thanks to my friends at CC-M Productions (found at www.managementwisdom.com). I'm...
Top 10 Signs You’re In a Fear-Based Workplace
Dr. W. Edwards Deming always said we need to drive out fear from organizations, as point 8 of the 14 Points said:
"Drive out fear,...
Lean Experience “A Plus” for Lean Healthcare Job?
Via Google Alerts, I try to regularly scan and see where hospitals are posting jobs related to Lean. I found (OK, Google found) one...
Reader Question: Rapid Response Teams (Oops, We Don’t Have the Items)
I received an email from a reader that I'm sharing and commenting on with permission.
"Dear Mark: I am a lean coordinator for a manufacturing...
Weekend Fun: Beer Kaizen Parody Video
Props to KCOE for the spot-on parody video of Bruce Hamilton's legendary Toast KAIZEN": Introduction to Lean Principles DVD. Even if you just watch...
Interview with Bob Sutton, PhD on His Book ‘Good Boss, Bad...
Episode #97 is a discussion with Bob Sutton, a Stanford University Professor of Management Science and Engineering and the best-selling author of The No...