Mark Graban
Mark Graban is an internationally-recognized consultant, author, and professional speaker, and podcaster with experience in healthcare, manufacturing, and startups.
Mark's latest book is The Mistakes That Make Us: Cultivating a Culture of Learning and Innovation, a recipient of the Shingo Publication Award.
He is also the author of Measures of Success: React Less, Lead Better, Improve More, Lean Hospitals and Healthcare Kaizen, and the anthology Practicing Lean, previous Shingo recipients.
Mark is also a Senior Advisor to the technology company KaiNexus.
What People Think a Lean Healthcare Consultant Does
Some of you might be familiar with the internet meme, spreading on Facebook especially, about "what people think of my profession" (as described in...
WSJ: How to Be a Better Boss? Spend Time on the...
Last Thursday's Journal had a story titled "How to Be a Better Boss? Spend Time on the Front Lines." The article talks about senior...
Mental Models and How We View the Gemba & Workers: GM...
Regular readers know I started my career at General Motors from 1995 to 1997. After graduate school at MIT, I took a job at...
Marketing Flyer for Upcoming “Healthcare Kaizen” Book
We are still working on rounds of editing in advance of publication, but here is a marketing flyer for our upcoming book Healthcare Kaizen.
The...
The Fall and Rise of Automotive (and Healthcare) Quality
One of my favorite newspaper writers is Ed Wallace of my local Fort Worth Star-Telegram. Wallace appears in the Sunday automotive section and usually...
Upcoming Lean Speaking Engagements – Las Vegas and Phoenix
I'll be attending and speaking at three public events in the next few months, twice in Las Vegas and once in Phoenix. Hope to...
A Conversation with Al Norval on the Lean Pathways “Manifesto” on...
Listen
Episode #138 is a discussion with Al Norval from Lean Pathways, talking about his new publication titled:
"The Lean Manifesto: Back to basics - how...
Reader & Book Reviewer Question: The Business Case for Lean Healthcare?
Dr. Jaap van Ede, a Dutch journalist and researcher on business improvement methods (such as Lean, Six Sigma, TOC, QRM, and TPM), has posted...
Reader Question: “No layoffs due to Lean” extends to “no demotions?”
In the Lean movement, organizations are often wise to have some variation on a "no layoffs due to Lean" policy, as I've written about...
Paul Akers Q&A On Incentives & Rewards for Kaizen
It's time for another reader question - this time, it was a question that came in via Twitter. It was right on point with...
My Podcasting Gear, Setup, and Process – Lean Blog Podcast
I often get asked "what do you use to produce your podcasts?" So, while this might not be of interest to all, I thought...
“Kaizen!” Mention on “Parks & Rec”
Catching up on an episode of the NBC show "Parks & Recreation" from a few weeks back, Rob Lowe's character is talking about going...
