Mark Graban

Mark Graban
5761 POSTS 4559 COMMENTS
Mark Graban is an internationally-recognized consultant, author, and professional speaker, and podcaster with experience in healthcare, manufacturing, and startups. Mark's latest book is The Mistakes That Make Us: Cultivating a Culture of Learning and Innovation, a recipient of the Shingo Publication Award. He is also the author of Measures of Success: React Less, Lead Better, Improve More, Lean Hospitals and Healthcare Kaizen, and the anthology Practicing Lean, previous Shingo recipients. Mark is also a Senior Advisor to the technology company KaiNexus.

Beyond Blame: How Punishing Healthcare Workers Fails to Prevent Medication Errors

0
In healthcare, leaders saying "we'll hold them accountable" too often means, in reality, "we'll punish individuals for mistakes that have many systemic causes." To the...

No, You Can’t Have Too Much Psychological Safety

0
Thanks to Timothy R. Clark and Junior Clark for this excellent episode of their "Culture by Design" podcast from LeaderFactor: In the episode, they debunk...

Mistakes are Proof that You’re Trying? A Situational Analysis

2
We can all make mistakes, so I advocate for learning from mistakes through my book, podcast, and speaking. I do my best to learn...

Lean Whiskey #44: New Year’s Resolutions, But not Dry January; Boeing...

0
Listen: In Episode 44 of the Lean Whiskey podcast, Jamie Flinchbaugh and Mark Graban get back together for this first episode of 2024. Since we're...

Cultivating a Culture of Learning: Overcoming Fear and Futility in Problem-Solving

2
"It is in Toyota's DNA that mistakes made once will not be repeated." -- Akio Toyoda, Chairman, Toyota Motor Corporation I love that quote from Mr....

Boeing: “You Get an Inspection! Everybody Gets an Inspection!” [Updated]

4
Update: I've written a longer piece about inspection that's now at the bottom of this post. I'm frustrated that the official Boeing response to their...

Learning and Leading Lean as the CEO: Randy Carr of World...

0
Scroll down for how to subscribe, transcript, and more My guest for Episode #496 of the Lean Blog Interviews Podcast is Randy Carr, the CEO...

Mistakes Aren’t Only Made by ‘Rookies’

2
This Snickers commercial always makes me chuckle, and I saw it again last night during an NFL playoff game: https://www.youtube.com/watch?v=ztKufG63o00&ab_channel=SNICKERS The punchline is that this stadium...

Psychological Safety in Manufacturing: How Silence in Aerospace Factories Can...

1
Psychological Safety is not some nice-to-have touchy-feely concept. Psychological Safety means that you feel safe speaking up in the workplace. That could mean: Asking questions Pointing out...

Habits, Continuous Improvement, and the Latest at KaiNexus: Greg Jacobson

0
Scroll down for how to subscribe, transcript, and more My guest for this bonus episode of the Lean Blog Interviews Podcast is Gregory H. Jacobson,...

Embracing Poka-Yoke: The Art of Mistake-Proofing, a Preview of John Grout’s...

0
I was excited to host and moderate this recent webinar on January 17th at 1 pm ET. Register using the link below to view...

Mastering Mistake-Proofing: Insights from Toyota’s Poka Yoke Approach

0
This post is built around excerpts from the book The Mistakes That Make Us: Cultivating a Culture of Learning and Innovation. Read more about Toyota,...
Join me for a Lean Healthcare Accelerator Trip to Japan!Learn More
+ +